Lujain Yousef

Cybersecurity & Cloud Computing undergraduate and Software Engineer with practical experience in IT operations, enterprise system support, and application management. Proven track record in managing software applications, system troubleshooting, and database integrity across projects including Abaya Hub and Al Finaa, alongside hands-on cybersecurity, networking, and help desk experience at Jordan Ahli Bank. Driven by a belief that there is always room to grow in both competence and character, striving to learn from every daily challenge.

Strong foundation in cloud infrastructure, network security, and system administration

Software Engineering & Applications Management at TWLM Company (2025-01 – Present)

• Managed and monitored software application performance, uptime, and workflows.
• Abaya Hub: Managed mobile app features, user login systems, and database integrity as Software Engineering Officer.
• Al Finaa: Coordinated source code access and resolved critical technical issues with development teams.

IT Trainee at Jordan Ahli Bank (2026 – Present)

• IT Support: Resolved hardware/software issues and managed user help desk tickets.
• Networking & Security: Monitored network traffic, router/switch setups, and security logs.
• Systems & DB Admin: Executed SQL queries, verified database integrity, and managed user access controls.

Bachelor's Degree in Cybersecurity & Cloud Computing – Applied Science Private University (ASU) (2022)