Ma Samee
I am an organized and detail-oriented Operations Officer with experience in coordinating workflows, improving processes, and ensuring efficient cross-departmental communication.
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نبذة
Travel professional with 15+ years of experience in airline reservations, ticketing, and corporate travel management. Skilled in Amadeus, Galileo, and Abacus with strong knowledge of IATA procedures. Seeking a senior or managerial travel role within the aviation industry.
الخبرة
Operations Officer at Landing Travel & Tourism Co. (2025-08 – Present)
Operations Officer managing domestic and international travel operations
- Managed domestic and international travel including flights, visas, hotels, and car rentals
- Created cost-effective itineraries for corporate and walk-in clients
- Ensured SLA compliance and high client satisfaction
- Used Amadeus for reservations and ticketing
- Coordinated travel logistics for meetings and events
Senior Travel Consultant at Xotik Travel & Forex Pvt. Ltd. (2025-02 – 2025-04)
Senior Travel Consultant handling end-to-end travel bookings and documentation
- Handled end-to-end travel bookings and documentation
- Designed customized itineraries and provided client support
- Worked on Amadeus, Galileo, and Abacus for ticketing
- Managed logistics for meetings, events, and trainings
Senior Travel Consultant at FCM Travel Solutions (Client: Parexel) (2016-02 – 2024-04)
Senior Travel Consultant managing global corporate itineraries and vendor coordination
- Managed global corporate itineraries and vendor coordination
- Prepared quotations and ensured policy compliance
- Acted as primary contact for clients and suppliers
- Maintained booking documentation and payment verification
Senior Travel Counselor at Uniglobe Sameera Travel (Clients: ADP, Hexagon) (2013-06 – 2016-02)
Senior Travel Counselor processing bookings and ensuring complete services
- Processed bookings per corporate travel policies
- Ensured complete services and documentation for travelers
Senior Travel Counselor at HRG SITA India (Clients: HSBC, Genpact, DRL, Dupont, Infosys) (2007-10 – 2013-06)
Senior Travel Counselor managing travel services and fare construction
- Managed travel services including urgent bookings
- Handled fare construction and vendor negotiations
Reservations Sales Agent at Jet Airways (2006-02 – 2007-09)
Reservations Sales Agent managing airline reservations and ticketing operations
- Managed reservations, ticketing, reissues, and refunds via Amadeus
- Coordinated passenger handling with airport teams
- Supported baggage handling, service recovery, and customer service tasks
التعليم
B.Com in Commerce – Osmania University
Diploma in Data Analysis
Diploma in Airline Ticketing & Travel Management – MAK Travel School