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Ma Samee

Ma Samee

I am an organized and detail-oriented Operations Officer with experience in coordinating workflows, improving processes, and ensuring efficient cross-departmental communication.

كفاءة
Riyadhعضو منذ ١٩ أبريل ٢٠٢٦
Travel & TicketingCorporate TravelFare ConstructionCustomer ServiceVendor CoordinationAmadeusGalileoAbacusMS OfficeBSP
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Travel & TicketingCorporate TravelFare ConstructionCustomer ServiceVendor Coordination

نبذة

Travel professional with 15+ years of experience in airline reservations, ticketing, and corporate travel management. Skilled in Amadeus, Galileo, and Abacus with strong knowledge of IATA procedures. Seeking a senior or managerial travel role within the aviation industry.

الخبرة

Operations Officer at Landing Travel & Tourism Co. (2025-08 – Present)

Operations Officer managing domestic and international travel operations

  • Managed domestic and international travel including flights, visas, hotels, and car rentals
  • Created cost-effective itineraries for corporate and walk-in clients
  • Ensured SLA compliance and high client satisfaction
  • Used Amadeus for reservations and ticketing
  • Coordinated travel logistics for meetings and events

Senior Travel Consultant at Xotik Travel & Forex Pvt. Ltd. (2025-02 – 2025-04)

Senior Travel Consultant handling end-to-end travel bookings and documentation

  • Handled end-to-end travel bookings and documentation
  • Designed customized itineraries and provided client support
  • Worked on Amadeus, Galileo, and Abacus for ticketing
  • Managed logistics for meetings, events, and trainings

Senior Travel Consultant at FCM Travel Solutions (Client: Parexel) (2016-02 – 2024-04)

Senior Travel Consultant managing global corporate itineraries and vendor coordination

  • Managed global corporate itineraries and vendor coordination
  • Prepared quotations and ensured policy compliance
  • Acted as primary contact for clients and suppliers
  • Maintained booking documentation and payment verification

Senior Travel Counselor at Uniglobe Sameera Travel (Clients: ADP, Hexagon) (2013-06 – 2016-02)

Senior Travel Counselor processing bookings and ensuring complete services

  • Processed bookings per corporate travel policies
  • Ensured complete services and documentation for travelers

Senior Travel Counselor at HRG SITA India (Clients: HSBC, Genpact, DRL, Dupont, Infosys) (2007-10 – 2013-06)

Senior Travel Counselor managing travel services and fare construction

  • Managed travel services including urgent bookings
  • Handled fare construction and vendor negotiations

Reservations Sales Agent at Jet Airways (2006-02 – 2007-09)

Reservations Sales Agent managing airline reservations and ticketing operations

  • Managed reservations, ticketing, reissues, and refunds via Amadeus
  • Coordinated passenger handling with airport teams
  • Supported baggage handling, service recovery, and customer service tasks

التعليم

B.Com in Commerce – Osmania University

Diploma in Data Analysis

Diploma in Airline Ticketing & Travel Management – MAK Travel School

المهارات

improving processes

التقييمات