Marwan Abdulgalil

Cloud: Azure (include office 365), AWS

Infrastructure Network Architect January 2023-present Centennial college, Toronto, Canada

Maintain network infrastructure hardware, operating systemsand configurations.
Installs and maintains over 2000+ networkswitches, routers, accesspoints, firewalls and security appliances.
Analyze performance of College's campus/site networks and customize the solutions for optimum efficiency and performance to meet community demand.
Ensure optimalperformance of the College’s fiber optic network.This includes the College Internet, on-campus network and inter-campus (WAN) network.
Install and maintains network devices that connect the College’s network

infrastructure to the College’s publiccloud tenants and network Infrastructure as code networks.

Plan and architect on premise and cloud networking requirements for the application or hardware. Includessystem redundancy methodologies (Failover, Clustering, load balancing etc.)
Oversee the overall Collegenetwork design “Big Picture” and ensures capacityto meet academic and corporate requirements
Design and implements networking as code in the College’spublic cloud tenantsto meet project requirements and operational needs
Collaborates with clients and vendors to provide solutions and architecture for new projects up until completion
Document all new networkinfrastructure deployments in detail; including diagrams, training documentation and collection of vendor product documentation used in the project.
Troubleshoot and diagnose problemswith college systems;communicates and collaborates with vendors, stakeholders and leaderships to address and resolve problem
Provide advancedlevel support to frontline IT support staffand acts as point of escalation as needed.
Participates in research, planningand development; keeps up to date with new industry technologies
Re-architect currentcollege networks and Intrusion Detection Systems when they need to be refreshed or scaled up to meet increased demand.
Work collaboratively with all areas of IT and College businessunits to designtests and be prepared to execute disaster recovery plans.

Technology Infrastructure Administrator August 2021-January 2023

Centennial College, Toronto, Canada

Maintains network infrastructure hardware, operating systemsand configurations.
Installs and maintains over 2000+ networkswitches, routers, accesspoints, firewalls and security appliances
Administer and maintainthe college’s enterprise WIFI system
Work with Cyber Securityteam to implement new Policiesand address new threats and Vulnerabilities
Build the new Data Centre network,new Campuses
Act as secondary technical lead / backupfor the Primary NetworkInfrastructure architect
Administer and maintainthe college’s physicaland virtual server farms
Administer and maintain the college virtualserver, application streaming and virtual desktop infrastructure
Administer and maintain the college’s criticalplatforms including corporate email, enterprise identity, and printing
Administer and supportMicrosoft 365 platform

Infrastructure Specialist April 2018-August 2021 Canon Canada, Toronto, Canada

Responsible for the day-to-day operation of the enterprise WAN/LAN comprising of 14 locations across Canada
Maintain and troubleshoot complex network incidents on WAN/LAN
Schedule, manage and execute upgradesand improvements to the WAN/LAN
Implement, recommendand support the corporate WirelessLAN infrastructure
Research, recommend, implement and monitorimprovements to existingLAN/WAN architecture and network management systems
In conjunction with the SystemAdmin team supportthe project work for the Data Center environment, including VMWare, Microsoft Windows,SAN, Web servers, Printing, Backups, Scripting and others
Act as an escalation pointfor helpdesk team resolving end user issues
Analyze current networkissues and performance on the Canon Canada network
Provide feasible solutionsand recommend courseof action to management
Develop effective work plans and timetables for projects - anticipate obstaclesand update management as needed

Systems and Network Administrator July 2016-April 2018 Family Day Care Services, North York, ON, Canada

Led major of IT projects including Cisco Switched, routersdeployment, new Systems deployments, Failover clustering, Firewalls and network configuration, and maintenance
Development and maintenance of disaster recoveryplan
Administered and managed all the Agencies Servers and network Equipment such as Cisco switches, routers,ASA firewalls windowsfailover cluster, exchangeserver, and AD
Worked with venders and third-party supplier to meet the agencyneeds within the budget
Reported to Operation Managerand serve as point of contact for level II and III support requests
Served as a Technology advisorto senior management
Worked closelywith operation Managerand other IT Team Membersto develop policies and procedures for IT department
Administered and managed all the AgenciesServers and networkEquipment such as windows failover cluster, exchange server, AD, switches, routers, and ASA firewalls

IT Technical Support Specialist June 2015-July 2016 Family Day Care Services, North York, ON, Canada

Reported to Operation Managerand serve as first point of contactfor level I and II support requests
Delivered servicesand support to end-users in person, via Phone or remote connection
Installed and configured servers, clients’ computers, mobile devices and tablets
Diagnosed hardwareand software faults and solvedtechnical and applications problems, either over the phone or in person
Configure and support Networkprinters

Helpdesk Analyst (Volunteer) January 2015-May2015 Scarborough Center for Healthy Communities, Scarborough, ON, Canada

IT Specialist June 2012 –May 2013

QCT College, Bangalore, India

Installed, configured, and maintained the functionality of college servers, desktop systems, together with peripheral appendages and software
Kept in constant touchwith vendors to resolveproblems as quicklyand efficiently as possible
Provided system and network supportfor both employeesand students
Ran regular checks,tests, and tracked procedures to prevent or identify problems
Instructed employees on extending life of computersystem through properuse

Performed routinemaintenance on all user accountsand data files