Marwan Abdulgalil

• Network- Wired: Cisco (Routers and Switches), Aruba(Cat-OS , CX), Juniper
• Network Wireless: Cisco and Aruba
• Firewalls: Palo Alto firewalls, Cisco ASA, SonicWALL, Fortinet
• Radius Servers: ClearPass, Cisco ISE and Microsoft NPS
• VPN: Global Protect and Anyconnect
• SDWAN
• Virtualization Technologies includingHyper-V and VMware
• Majority of routingand switching protocols including OSPF, BGP, and EIGRP
• Operating Systems- Windowsserver, Windows 10, Linux 
• Active Directory, DHCP, DNS, Group Policy, WSUS, SCCM
• Network Monitoring tools such as Solarwind, PRTG, CACTI 
• Enterprise storage solutions including Dell EMC, HPE Nimble
• Backup technologies such as Veeam and Microsoft Data Protection Manager 
• Various types of networks, server,and computer hardware

Cloud: Azure (include office 365), AWS 

PROFESSIONAL EXPERIENCE

• Maintain network infrastructure hardware, operating systemsand configurations.
• Installs and maintains over 2000+ networkswitches, routers, accesspoints, firewalls and security appliances.
• Analyze performance of College's campus/site networks and customize the solutions for optimum efficiency and performance to meet community demand.
• Ensure optimalperformance of the College’s fiber optic network.This includes the College Internet, on-campus network and inter-campus (WAN) network.
• Install and maintains network devices that connect the College’s network

• Plan and architect on premise and cloud networking requirements for the application or hardware. Includessystem redundancy methodologies (Failover, Clustering, load balancing etc.)
• Oversee the overall Collegenetwork design “Big Picture” and ensures capacityto meet academic and corporate requirements
• Design and implements networking as code in the College’spublic cloud tenantsto meet project requirements and operational needs
• Collaborates with clients and vendors to provide solutions and architecture for new projects up until completion
• Document all new networkinfrastructure deployments in detail; including diagrams, training documentation and collection of vendor product documentation used in the project.
• Troubleshoot and diagnose problemswith college systems;communicates and collaborates with vendors, stakeholders and leaderships to address and resolve problem
• Provide advancedlevel support to frontline IT support staffand acts as point of escalation as needed.
• Participates in research, planningand development; keeps up to date with new industry technologies
• Re-architect currentcollege networks and Intrusion Detection Systems when they need to be refreshed or scaled up to meet increased demand.
• Work collaboratively with all areas of IT and College businessunits to designtests and be prepared to execute disaster recovery plans.

Centennial College, Toronto, Canada

• Maintains network infrastructure hardware, operating systemsand configurations.
• Installs and maintains over 2000+ networkswitches, routers, accesspoints, firewalls and security appliances
• Administer and maintainthe college’s enterprise WIFI system
• Work with Cyber Securityteam to implement new Policiesand address new threats and Vulnerabilities
• Build the new Data Centre network,new Campuses 
• Act as secondary technical lead / backupfor the Primary NetworkInfrastructure architect
• Administer and maintainthe college’s physicaland virtual server farms
• Administer and maintain the college virtualserver, application streaming and virtual desktop infrastructure
• Administer and maintain the college’s criticalplatforms including corporate email, enterprise identity, and printing
• Administer and supportMicrosoft 365 platform

• Responsible for the day-to-day operation of the enterprise WAN/LAN comprising of 14 locations across Canada
• Maintain and troubleshoot complex network incidents on WAN/LAN
• Schedule, manage and execute upgradesand improvements to the WAN/LAN
• Implement, recommendand support the corporate WirelessLAN infrastructure
• Research, recommend, implement and monitorimprovements to existingLAN/WAN architecture and network management systems
• In conjunction with the SystemAdmin team supportthe project work for the Data Center environment, including VMWare, Microsoft Windows,SAN, Web servers, Printing, Backups, Scripting and others
• Act as an escalation pointfor helpdesk team resolving end user issues
• Analyze current networkissues and performance on the Canon Canada network
• Provide feasible solutionsand recommend courseof action to management
•  Develop effective work plans and timetables for projects - anticipate obstaclesand update management as needed

• Led major of IT projects including Cisco Switched, routersdeployment, new Systems deployments, Failover clustering, Firewalls and network configuration, and maintenance
• Development and maintenance of disaster recoveryplan
• Administered and managed all the Agencies Servers and network Equipment such as Cisco switches, routers,ASA firewalls windowsfailover cluster, exchangeserver, and AD
• Worked with venders and third-party supplier to meet the agencyneeds within the budget
• Reported to Operation Managerand serve as point of contact for level II and III support requests
• Served as a Technology advisorto senior management
• Worked closelywith operation Managerand other IT Team Membersto develop policies and procedures for IT department
• Administered and managed all the AgenciesServers and networkEquipment such as windows failover cluster, exchange server, AD, switches, routers, and ASA firewalls

• Reported to Operation Managerand serve as first point of contactfor level I and II support requests
• Delivered servicesand support to end-users in person, via Phone or remote connection
• Installed and configured servers, clients’ computers, mobile devices and tablets
• Diagnosed hardwareand software faults and solvedtechnical and applications problems, either over the phone or in person
• Configure and support Networkprinters

• Installed, configured, and upgraded PC software and operating systems
• Provided Service Desk support to users eithervia phone, email or desk side
• Troubleshoot software, hardwareand network issues
• Diagnosed Computer errors and providedtechnical support
• Configured and reset the networkaccess accounts
• Installed and setup Avaya VOIP
• Trained end-users how to setup and use new technologies
• Performed post-resolution follow-upto help desk requests

QCT College, Bangalore, India

• Installed, configured, and maintained the functionality of college servers, desktop systems, together with peripheral appendages and software
• Kept in constant touchwith vendors to resolveproblems as quicklyand efficiently as possible
• Provided system and network supportfor both employeesand students
• Ran regular checks,tests, and tracked procedures to prevent or identify problems
• Instructed employees on extending life of computersystem through properuse

EDUCATION

• Master of Science (Information Technology) Jain University, 2012
• Bachelor of ComputerScience

Training

• Palo Alto NetworksCertified Network SecurityEngineer (PCNSE)
• Palo alto firewalladministration
• Implementing Aruba campus access
• Implementing Aruba mobility
• VMware 
• Implementing Aruba OS CX switching