Insurance Manager at Qassim Specialized Medical Center Al-Rass (2024-01 – Present)
Manage and coordinate with insurance companies, process claims, and handle invoicing and reconciliation.
- Manage and coordinate with Insurance Companies (Bupa- Tawuniya, Medgulf, Saudi Enaya, Total Care, Takaful Rajhi, ETC)
- Following Insurance Policy Approval ContractAmount Percentage
- Preparing Invoicing and Attach & Merge with Approval, Lab, Reports ETC
- Managing Statement for Final Claim And follow insurance policy
- Prepare Insurance daily Invoices and Reconciliation and End of Month
- Work on Hospital Management System (Dantech, DHMS, Data Ocean)
- Document basic insurance information in the patient's file for quick reference
- Process and submit insurance claims daily including approval
- Monitor and follow-upon outstanding claims
- Front Desk Reception Data Entry Controller Incharge
Administrator Assistance at United Madinah Medical Care (2021-01 – 2024-12)
Administrative support including patient service, appointment scheduling, office management, and invoicing assistance.
- Displayed strong Patient service skills with professional manner to resolve Patient enquiries. Work On (DHMS, Data Ocean)
- Scheduled and confirmed appointments for entire management team
- Managed office inventories, restocking supplies and placing purchase orders to maintain adequate stock levels
- Maintained office files in both electronic and hard copies
- Assembled and mailed informational packets, reports and publications
- Standardized department filing system to increase efficiency
- Verified documents and associated records to catch and
- Assisted with invoicing and payroll to help facilitate efficiency
- Trained junior team members on administrative processes, company requirements and performance strategies
- Increased customer satisfaction by greeting visitors promptly and professionally
- Scheduled and confirmed appointments for entire management
Medical Insurance Receivable Account at Al Dar Hospital Quba'a (2012-01 – 2021-12)
Managed insurance claims, receivables, patient financial concerns, and business development.
- Manage and coordinate with Insurance Companies (Bupa- Tawuniya, Medgulf, Saudi Enaya, Total Care, Takaful Rajhi, ETC)
- Following Insurance Policy Approval ContractAmount Percentage
- Preparing Invoicing and Merge with Approval, Lab, Reports ETC
- Managing Statement for Final Claim And follow insurance policy
- Prepare Insurance daily Invoices and Reconciliation and End of Month
- Work on Hospital Management System (DHMS, Data Ocean)
- Document basic insurance information in the patient's file for quick reference
- Process and submit insurance claims daily including approval
- Monitor and follow-upon outstanding claims
- Provide the appointment coordinator with patient names and amounts due, so effective collection over the counter can take place during the day
- Identify patients in the daily schedule who are financial concerns, note payment problems on the patient's chart, and arrange a conference with them either before or at the time of the appointment
- Manage a portfolio of clients and develop new business relationships
- Present products and services to potential customers
- Negotiate terms of sale and conclude contracts successfully
- Collaborate with internal teams to ensure customer satisfaction and resolve any issues
- Achieve and exceed assigned sales targets
Supervisor of Front Desk Service / Fixed Assets Accounting at Wahat Al Shifa Poly Clinic (2009-01 – 2012-12)
Front desk supervision, patient service, appointment scheduling, and office inventory management.
- Manage office Inventories, restocking supplies and placing purchase orders to maintain adequate stock levels
- Displayed strong patient service skills with professional attitude
- Scheduled and confirmed appointments for entire management team
- Supervisor of Front Desk Service
