Mohamed Abdulhaq

Dedicated Supply Chain Logistics Manager with extensive experience overseeing end-to-end operations, including procurement, warehousing, and distribution. Proven ability in managing supplier relationships, negotiating contracts, and optimizing import/export logistics. Skilled in developing and implementing supply chain strategies, monitoring KPIs, and driving continuous improvement.

Seeking to leverage comprehensive logistics expertise to enhance efficiency and achieve strategic objectives for your organization.

Supply Chain Logistics Manager at Isotopes Trading Company (2025-10 – Present)

• Orchestrated end-to-end supply chain operations, encompassing procurement, warehousing, and last-mile distribution.
• Cultivated strong relationships with suppliers, 3PL providers, and freight forwarders to guarantee cost-effective and punctual deliveries.
• Formulated and executed supply chain strategies that align with overarching business growth objectives.
• Monitored key performance indicators (KPIs) and operational metrics to pinpoint inefficiencies and foster continuous improvement.
• Managed import/export logistics, ensuring strict adherence to Saudi customs regulations and international trade standards.
• Facilitated cross-functional collaboration among sales, finance, and operations departments to optimize inventory levels and shorten lead times.
• Negotiated comprehensive contracts with logistics vendors and service providers to maximize value and control expenditures.

Business Development Manager at Al-Hamzah Logistics Co. Ltd. (2024-03 – 2025-10)

• Identified emergent business opportunities and new markets to stimulate revenue expansion.
• Established and nurtured strategic partnerships and vital client relationships.
• Executed comprehensive market research, competitive analysis, and feasibility assessments.
• Generated qualified leads and successfully converted sales opportunities through compelling proposals and presentations.
• Directed the strategic planning and implementation of business development initiatives.
• Provided support to sales teams and tracked performance against established targets.

Sales Account Manager at Safeway Express Cargo (2021-03 – 2024-02)

• Negotiated favorable contracts with vendors and clients to optimize profitability.
• Developed innovative strategies for enhancing brand visibility across digital and social media platforms.
• Collaborated with interdepartmental teams to craft bespoke product solutions.
• Researched competitor activities to maintain a strong market advantage.
• Designed and executed impactful promotional campaigns that resulted in increased market penetration.

Customer Support Specialist at FedEx Express (2019-01 – 2021-01)

• Managed daily shipment holds, ensuring timely communication with origin and consignee parties.
• Liaised with Saudi customs authorities to facilitate the release of held shipments.
• Maintained proficiency in the Saudi customs EDI (Fasah) system, updating inspection statuses as required.
• Provided expert customer support for technical and non-technical inquiries, applying strong problem-solving abilities.

Custom Clearance Classifier & HS Code Specialist at TNT Express (2018-04 – 2019-01)

• Precisely classified and valued goods for customs clearance by applying Harmonized System (HS) codes in accordance with national tariff schedules.
• Transformed commercial invoices and packing lists into accurate HS codes, ensuring compliance with customs regulations.
• Verified the accuracy of documentation before submission and updated associated system databases.
• Translated waybills and receipts with high accuracy to facilitate customs processing.

Customer Satisfaction Specialist at United Electronics Group (Extra) (2016-10 – 2018-03)

• Conducted outbound phone surveys to gauge customer satisfaction and gather actionable feedback.
• Managed escalated issues and resolved customer complaints efficiently and professionally.
• Analyzed customer feedback trends to identify opportunities for service enhancement.
• Managed client accounts and responded accurately to inquiries regarding products and services.

Bachelor of Arts in English Language & Literature – Higher Institute for Specific Studies