Mohamed Diya

A dedicated Information Technology Technician specializing in network administration, technical support and human resources, with extensive experience in designing, implementing, and managing computer networks, CCTV systems and PBX systems. Skilled in hardware maintenance, technical support, HR operations, and report preparation. Seeking to further develop my expertise within a professional work environment while contributing to the achievement of organizational goals.

Information Technology Technician at Armada Contracting Company (2024-07 – 2026-06)

• Provided technical support and user training.
• Operated and maintained computer systems and networks.
• Developed IT infrastructure and enhanced system security.
• Managed IT assets.
• Supported Human Resources operations.
• Designed and prepared technical and administrative reports.

Information Technology Technician at Al-Nasban Group (2022-11 – 2023-09)

• Operated and maintained computer systems and networks.
• Managed computer networks, PBX systems, CCTV, and biometric attendance devices.
• Provided technical support and user training.

Information Technology Technician at Al-Mandariyah Contracting Company (2019-12 – 2022-12)

• Operated and maintained computer systems and networks.
• Provided technical support and enhanced system security.
• Developed IT infrastructure and conducted staff training.
• Managed IT assets.
• Supported Human Resources functions.
• Designed and prepared reports.
• Supervised the Transportation and Warehouse Department.

Computer Technician at Fahad Hashem Al-Qahtani Information Technology Est. (2016-05 – 2019-08)

• Installed and maintained computer hardware and software.
• Installed GPS tracking and biometric attendance systems.
• Managed IT assets.
• Provided technical support and customer training.

Computer Operator at Abdul Hadi Al-Qahtani Car Rental Est. (2017-02 – 2019-07)

• Maintained computer systems and peripherals.
• Managed IT assets.
• Installed and managed vehicle tracking systems.

Computer Operator at Ministry of Interior (2013-09 – 2014-12)

• Maintained computer systems and peripherals.
• Entered and processed National ID data.
• Performed document archiving and technical support.

Sales Representative at Device Manager Company (2011-03 – 2014-12)

• Equipped and furnished office environments.
• Supplied computer hardware and office equipment.
• Provided technical support.

Customer Service Representative at Zain Telecommunications Company (2011-03 – 2012-03)

• Worked as a computer operator.
• Provided technical support.
• Promoted company products and services.

Bachelor's Degree in Computer Science and Information Technology – Sudan University of Science and Technology (2015)