Mohamed Esam

Led the successful hotel handover from the contractor, ensuring full operational readiness prior to opening Established the Engineering Department from pre-opening stage, including recruitment, training, team structure, and operational planning Implemented Marriott engineering standards, SOPs, preventive maintenance programs, and operational procedures

Chief Engineer at Element by Westin Al Qassim (2025-12 – Present)

• Led the successful hotel handover from the contractor, ensuring full operational readiness prior to opening
• Established the Engineering Department from pre-opening stage, including recruitment, training, team structure, and operational planning
• Implemented Marriott engineering standards, SOPs, preventive maintenance programs, and operational procedures
• Managed CAPEX & OPEX budgets while optimizing operational costs and maintenance efficiency
• Developed comprehensive preventive maintenance schedules and asset management strategies to maximize equipment reliability
• Supervised and managed all third-party contractors and service providers including HVAC, elevators, fire alarm/firefighting systems, and pest control
• Led tendering processes, vendor evaluations, and contract negotiations in line with company standards and budget targets
• Ensured compliance with SLAs, Marriott policies, health & safety standards, and local regulations
• Successfully obtained first-time approvals from Civil Defense and the Ministry of Tourism
• Passed all Marriott audits and inspections with full compliance
• Oversaw complete pre-opening activities for all engineering systems including: Electrical, Plumbing, HVAC, Mechanical, Civil, and Architectural works
• Managed control room operations including BMS, fire alarm, firefighting, and monitoring systems
• Conducted risk assessments and implemented emergency preparedness and safety procedures
• Achieved 100% system readiness before hotel opening
• Maintained zero critical system failures during pre-opening phase
• Secured successful first-time approval from all governmental authorities
• Improved maintenance efficiency and reduced operational downtime significantly

Mechanical Engineer at Sheraton Cairo Hotel & Casino (2022-11 – 2025-12)

• Led the full renovation of Nefertiti Tower (28 floors – 336 guestrooms), including electro-mechanical systems, civil works, and furniture installation
• Successfully merged four meeting rooms into a fully operational ballroom, including all required MEP modifications and finishing works
• Achieved 104% BSA Score through operational excellence and maintenance quality
• Contributed to achieving Green Star Hotel Certification by supporting sustainability and energy-efficiency initiatives
• Ranked 1st at GITB through outstanding engineering operations and guest service support
• Managed the complete renovation of the hotel casino
• Supervised the installation and commissioning of a new chiller plant station, including: Chillers, Chilled water pumps, Condenser water pumps, Heat exchangers, Water softening systems
• Executed the full renovation of the hotel first-floor lobby
• Managed the operation, maintenance, and troubleshooting of all hotel mechanical, electrical, plumbing, HVAC, and low-current systems
• Conducted preventive and corrective maintenance programs on daily, weekly, monthly, and quarterly schedules
• Ensured uninterrupted operation of hotel facilities with 24/7 operational support and emergency response
• Responded efficiently to guest complaints related to air conditioning, lighting, plumbing, power supply, and room maintenance issues
• Coordinated engineering activities with hotel management to prioritize urgent maintenance and renovation tasks
• Supervised engineering staff, technicians, and outsourced contractors to ensure operational efficiency and quality standards
• Ensured compliance with health, safety, environmental, and fire protection regulations
• Performed routine inspections, identified repair requirements, and issued maintenance work orders
• Managed emergency situations including power failures, fire alarms, and mechanical breakdowns to minimize operational disruptions

Shift Engineer at Mercure Le Sphinx Hotel & Casino (2018-07-09 – 2018-07-24)

Training on Hotel Operating Systems

• Acted as a Shift Engineer, following up on guests' requests and ensuring smooth hotel operations
• Monitored and maintained hotel systems, including mechanical, electrical, and HVAC systems
• Assisted with daily operations and maintenance tasks alongside senior engineers
• Helped inspect and maintain guest rooms and public areas through preventive maintenance activities
• Responded to guest complaints related to room facilities and ensured timely resolution

Mechanical Engineering Intern at Ezz Steel (2019-08-03 – 2019-08-22)

• Gained hands-on experience in the operation and maintenance of mechanical systems within a steel production environment
• Developed a strong understanding of steel manufacturing processes, including blast furnaces and rolling mills
• Assisted in troubleshooting and repairing mechanical equipment to ensure optimal performance and minimize downtime
• Followed strict safety procedures and ensured compliance with industry standards and regulations
• Collaborated with senior engineers to support machinery performance optimization and maintenance activities

Automotive Engineering Training at ElMASRIA AUTO (2019-09-01 – 2019-09-15)

• Gained practical experience in automotive engineering, focusing on the maintenance, diagnostics, and repair of vehicle mechanical systems
• Worked hands-on with engine components, transmission systems, and electrical systems, developing troubleshooting and repair skills
• Assisted in diagnosing mechanical and electrical faults to ensure efficient vehicle performance
• Collaborated with senior technicians to learn industry-standard repair techniques and maintenance procedures
• Enhanced technical skills in mechanical diagnostics, problem-solving, and automotive systems management

Bachelor of Science in Mechanical Engineering – Faculty of Engineering Menofia University