Chief Engineer at Element by Westin Al Qassim (2025-12 – Present)
- Led the successful hotel handover from the contractor, ensuring full operational readiness prior to opening
- Established the Engineering Department from pre-opening stage, including recruitment, training, team structure, and operational planning
- Implemented Marriott engineering standards, SOPs, preventive maintenance programs, and operational procedures
- Managed CAPEX & OPEX budgets while optimizing operational costs and maintenance efficiency
- Developed comprehensive preventive maintenance schedules and asset management strategies to maximize equipment reliability
- Supervised and managed all third-party contractors and service providers including HVAC, elevators, fire alarm/firefighting systems, and pest control
- Led tendering processes, vendor evaluations, and contract negotiations in line with company standards and budget targets
- Ensured compliance with SLAs, Marriott policies, health & safety standards, and local regulations
- Successfully obtained first-time approvals from Civil Defense and the Ministry of Tourism
- Passed all Marriott audits and inspections with full compliance
- Oversaw complete pre-opening activities for all engineering systems including: Electrical, Plumbing, HVAC, Mechanical, Civil, and Architectural works
- Managed control room operations including BMS, fire alarm, firefighting, and monitoring systems
- Conducted risk assessments and implemented emergency preparedness and safety procedures
- Achieved 100% system readiness before hotel opening
- Maintained zero critical system failures during pre-opening phase
- Secured successful first-time approval from all governmental authorities
- Improved maintenance efficiency and reduced operational downtime significantly
Mechanical Engineer at Sheraton Cairo Hotel & Casino (2022-11 – 2025-12)
- Led the full renovation of Nefertiti Tower (28 floors – 336 guestrooms), including electro-mechanical systems, civil works, and furniture installation
- Successfully merged four meeting rooms into a fully operational ballroom, including all required MEP modifications and finishing works
- Achieved 104% BSA Score through operational excellence and maintenance quality
- Contributed to achieving Green Star Hotel Certification by supporting sustainability and energy-efficiency initiatives
- Ranked 1st at GITB through outstanding engineering operations and guest service support
- Managed the complete renovation of the hotel casino
- Supervised the installation and commissioning of a new chiller plant station, including: Chillers, Chilled water pumps, Condenser water pumps, Heat exchangers, Water softening systems
- Executed the full renovation of the hotel first-floor lobby
- Managed the operation, maintenance, and troubleshooting of all hotel mechanical, electrical, plumbing, HVAC, and low-current systems
- Conducted preventive and corrective maintenance programs on daily, weekly, monthly, and quarterly schedules
- Ensured uninterrupted operation of hotel facilities with 24/7 operational support and emergency response
- Responded efficiently to guest complaints related to air conditioning, lighting, plumbing, power supply, and room maintenance issues
- Coordinated engineering activities with hotel management to prioritize urgent maintenance and renovation tasks
- Supervised engineering staff, technicians, and outsourced contractors to ensure operational efficiency and quality standards
- Ensured compliance with health, safety, environmental, and fire protection regulations
- Performed routine inspections, identified repair requirements, and issued maintenance work orders
- Managed emergency situations including power failures, fire alarms, and mechanical breakdowns to minimize operational disruptions
Shift Engineer at Mercure Le Sphinx Hotel & Casino (2018-07-09 – 2018-07-24)
Training on Hotel Operating Systems
- Acted as a Shift Engineer, following up on guests' requests and ensuring smooth hotel operations
- Monitored and maintained hotel systems, including mechanical, electrical, and HVAC systems
- Assisted with daily operations and maintenance tasks alongside senior engineers
- Helped inspect and maintain guest rooms and public areas through preventive maintenance activities
- Responded to guest complaints related to room facilities and ensured timely resolution
Mechanical Engineering Intern at Ezz Steel (2019-08-03 – 2019-08-22)
- Gained hands-on experience in the operation and maintenance of mechanical systems within a steel production environment
- Developed a strong understanding of steel manufacturing processes, including blast furnaces and rolling mills
- Assisted in troubleshooting and repairing mechanical equipment to ensure optimal performance and minimize downtime
- Followed strict safety procedures and ensured compliance with industry standards and regulations
- Collaborated with senior engineers to support machinery performance optimization and maintenance activities
Automotive Engineering Training at ElMASRIA AUTO (2019-09-01 – 2019-09-15)
- Gained practical experience in automotive engineering, focusing on the maintenance, diagnostics, and repair of vehicle mechanical systems
- Worked hands-on with engine components, transmission systems, and electrical systems, developing troubleshooting and repair skills
- Assisted in diagnosing mechanical and electrical faults to ensure efficient vehicle performance
- Collaborated with senior technicians to learn industry-standard repair techniques and maintenance procedures
- Enhanced technical skills in mechanical diagnostics, problem-solving, and automotive systems management
