Mohamed Farouk

MOHAMED FAROUK

IT Specialist

CONTACT

Address: Dammam, Saudi Arabia

Phone: +966 5578 44 901

Email:farokmohamed@hotmail.com

Marital status: Married

Nationally: Egyptian

Languages:

Arabic: Main

English: Good

Languages:

Arabic: Main

English: Good

HOBBIES

Traveling

Handcrafts

Set up user accounts, permissions and passwords.

Resolve problems reported by end user.

Define network policies and procedures.

Specify system requirements and design solutions.

Research and make recommendations on server system administration.

Preparing lists of IT assets.

Budgeting for the IT department.

Monitoring the movements of assets within the company.

We had several joint projects with other companies,

1. Installing a network for 100 new connection points, with testing and labelling
2. Installation of new points works by wireless connection P2P
3. Installing 32 cameras to monitor all areas of the facility 
4. Working on ERP system (Microsoft dynamics)

COURSES

1- Administering windows server 2012

2- Technical support fundamentals

SKILLS

Analytical Skills ■■■■□

Communication Skills ■■■■■

Critical Thinking ■■■■□

Good Team Player ■■■■■

Passion for Technology ■■■■■

Problem-solving ■■■■□

Time Management ■■■■■

WORK EXPERIENCE:

Al Blagha Industrial -IT technical support

08-2008–08-2021

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries Either in person or over the phone. Install, modify, and repair computer hardware and software. Run diagnostic programs to resolve problems.

Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Install and configure software and hardware Manage network servers and technology toolset up accounts and workstations Monitor performance and maintain systems according to requirements Ensure security through access controls, backups, and firewalls

Upgrade systems with new releases and models proven experience as a System Administrator, Network Administrator, or similar role, Knowledge of system security and data backup/recovery

Higher Institute of Management and Computer▪ Information Systems &

Management Sep 2002 – Sep 2006