Mohamed Khaled

Senior Oracle HCM Technical-Functional Consultant with 4+ years of specialized Oracle HCM consulting experience and 6+ years of overall professional experience across ERP consulting, enterprise application development, and technical support. Experienced in delivering Oracle HCM technical-functional solutions across Oracle EBS HRMS, Oracle Payroll, and Oracle Fusion HCM throughout the complete project lifecycle, including requirements gathering, solution design, development, testing, implementation, go-live, production support, and post-implementation stabilization. Specialized in Oracle Payroll customization, Fast Formula development, PL/SQL programming, payroll processing, overtime and leave management, and production support for large-scale Oracle HCM environments.

Contributed to Oracle HCM implementations supporting more than 30,000 employees by delivering payroll enhancements, resolving complex production issues, supporting UAT and go-live activities, and implementing business-driven Oracle HCM solutions.

Oracle HCM Technical-Functional Consultant at IT Ranks Technology (2023-02 – Present)

Deliver Oracle HCM technical-functional consulting services across Oracle EBS HRMS, Oracle Payroll, and Oracle Fusion HCM, supporting implementation projects, solution enhancements, payroll customization, production support, and government-sector Oracle HCM initiatives throughout the complete project lifecycle.

• Resolved more than 75% of over 300 Oracle HCM implementation issues across Payroll, Overtime, Leave Management, Reporting, Security, UAT, and Production Support workstreams, contributing significantly to successful project delivery.
• Served as the primary Oracle HCM consultant responsible for civilian workforce operations for more than three months during critical implementation and production support phases.
• Led Oracle HCM implementation activities for the internal Oracle HCM deployment at IT Ranks during its initial implementation phase in Saudi Arabia.
• Acted as the sole Oracle HCM consultant during the early stages of the internal implementation, supporting requirements gathering, business analysis, testing, issue resolution, deployment preparation, and post-go-live stabilization.
• Managed the Oracle HCM issue-tracking process throughout critical implementation and UAT phases of the Ministry of Interior project, coordinating defect prioritization, stakeholder communication, and resolution activities.
• Delivered multiple Oracle Payroll enhancements and business-driven customizations using Fast Formula and PL/SQL to support complex payroll policies, overtime processing, leave management, and payroll validations.
• Designed and implemented Oracle HCM technical solutions that translated complex business requirements into scalable, maintainable, and configurable payroll solutions.
• Supported Oracle HCM environments serving more than 30,000 employees, including over 5,000 civilian employees and more than 25,000 military personnel.
• Supported production readiness reviews, go-live activities, deployment validation, and post-production stabilization for large-scale Oracle HCM implementations.
• Designed, developed, and maintained Oracle Payroll Fast Formulas supporting overtime compensation, transportation allowances, leave settlements, payroll validations, and organization-specific payroll policies.
• Developed Oracle PL/SQL packages, procedures, and functions to deliver scalable Oracle HCM customizations and support business-critical payroll requirements.
• Designed and implemented configurable overtime management solutions supporting work schedules, weekends, public holidays, eligibility validation, compensation calculations, and payroll integration requirements.
• Built configurable payroll frameworks using User Defined Tables (UDTs) to enable flexible business rule management and simplify future policy changes.
• Implemented payroll validation mechanisms to enforce business controls, improve payroll accuracy, and prevent invalid payroll transactions.
• Delivered complex payroll enhancements involving threshold validations, carry-forward processing, configurable payroll rules, and advanced payroll calculation scenarios.
• Investigated Oracle Payroll run results, payroll balances, retroactive payroll calculations, Fast Formula execution paths, and payroll reporting issues to identify root causes and implement effective solutions.
• Performed root cause analysis and resolved complex production issues affecting payroll processing, system stability, and business operations.
• Supported Oracle Payroll, Core HR, Absence Management, Overtime Management, and employee lifecycle processes.
• Conducted requirements gathering, functional analysis, solution design, testing support, and business validation activities.
• Collaborated with HR, Payroll, business users, project managers, and technical teams throughout project lifecycles.
• Supported system enhancements, change requests, testing cycles, deployments, and operational support activities.
• Provided user support, issue investigation, troubleshooting assistance, and solution recommendations.
• Worked closely with functional consultants, technical teams, HR stakeholders, and business users to translate business requirements into scalable Oracle HCM solutions.

JDEdwards Developer at United Ofoq (2021 – 2022)

• Completed structured training in JD Edwards development, ERP architecture, reporting technologies, and relational database concepts.
• Developed and customized business reports to support operational and management reporting requirements.
• Worked with Oracle SQL and ERP data structures to analyze business requirements and deliver reporting solutions.
• Supported report enhancements, issue investigation, testing activities, and user validation throughout the development lifecycle.
• Collaborated with business users to gather requirements and deliver reporting solutions aligned with business needs.

Technical Support Engineer at Telecom Egypt (2019 – 2021)

• Provided technical support for broadband and internet services, troubleshooting connectivity, performance, and service-related incidents.
• Investigated customer-reported issues, performed structured troubleshooting, identified root causes, and restored service within established service levels.
• Coordinated with internal technical teams to resolve escalated network and service incidents.
• Developed strong analytical, troubleshooting, communication, customer service, and incident management skills in a high-volume operational environment.

Bachelor in Computer Science and Information Technology – Sinai University (2019)