Mohamed Nabet

Result-driven and strategic Technical Operations Leader with over 15 years of distinguished experience in the Vertical Transportation (Elevators & Escalators) industry across KSA and Egypt. Proven track record as Country Service Methods & Processes Manager, expert in optimizing field maintenance operations, route efficiency, and contract portfolio management. Adept at driving digital transformation, successfully pioneering IoT product rollouts and data-driven KPI implementations.

A commercially astute manager who bridges operations and finance, recognized for boosting technician productivity by 30%, increasing repair sales by 10%, and driving collections up by 20% while reducing BDA by 15%. Expert SAP Key User with deep multi-brand technical expertise, skilled in leading large cross-functional teams to achieve operational excellence and maximize profitability.

Country Service Methods & Processes Manager and Lead Contract Management Team at Schindler Olayan Elevator Company (2018-08 – 2024-09)

Functional tasks

• SAP program Key user & applications related management to lead and coach the service leaders, sales team, engineers, technicians of how we can use tools to improve our margin, profit and controlling our coast via capacity plan.
• IOT Project Manager for country to launch and sell a new cube product within exciting contract depend on IOT with Hub & cloud options to remotely monitoring the units and interact with it through a remote monitoring platform and Apps related.
• Country Multi-Brand project manager to lead and fulfill the new opportunities by supporting both sales and operation teams during the deals and fulfill spare parts and catalogue and technical support.
• Developing and managing centralized team to work efficiently with data digitization and high-level control of contract and service after sales market.
• Monitors the deployment of work processes in own Sales, repair, and service Department to achieve high performance standards, continuous improvement and compliance with organizational policies, procedures, and standards.
• Annual work shop to distribute sales contract, repair and maintenance targets
• Plan and release strategic KPIs reports depend on the data analysis to enhance field operations & sales department to improve the productivity, digitalization, control exciting portfolio and service excellence.
• Leading with CFO & collection team to build strategy of reducing the BDA and increase collections with the right process and controls of the business.
• Develops and implements strategic plans for Sales Department in line with the organizational objectives.
• Implementation of maintenance management to work on (one clear Agenda with maintenance managers, sales and Supervisors, as well on service planning, structure models type, route optimization, repair offer process, call back process, locked units controlling) to reduce coast and increasing.
• initiate improvements Aftermarket, leads the implementation of procedures and controls covering all areas of activity to improve and fulfill requirements.
• Supporting service managers to have a healthy spare parts inventory.

Senior Repair / Mod / Maintenance Supervisor at Schindler Olayan Elevator Company (2015-08 – 2018-08)

Functional Tasks

• Team leader in central area and managing (CBK / Repair / Mod / Maintenance / Contracts / quotations / orders) to achieve company target.
• Technical support for call back.
• Commissioning for Modernization in my Area

Maintenance Manager at Al-Majal Al-Araby Group (Daerat Al-Anzima for Trading) (2014-02 – 2015-07)

Functional Task

• Managing maintenance, contract, repair, and modernization business for the country KSA to ensure target achievement.
• Technical experience with (AXEL & Total & Schindler) Elevator brands.
• Handling big projects like (General Security / Ministry of health...)
• Supervised daily operations, including employee performance, preventive maintenance, and safety.
• Manage and lead to achieve sales target for repair and modernization.
• Raising the skills of my team by coaching and training.

Technical Support Manager at Fuji Egypt for Elevator and Escalator (2013-03 – 2014-01)

Functional Tasks

• New Installation and commissioning for country.
• Technical support for Service team.
• Experience in Fuji Elevators and Escalators.

Installation & Maintenance Engineer at General System Elevator Company for Elevators & Escalators (2010-02 – 2013-02)

Functional tasks

• Managing branch business in new installation, maintenance, modernization, and sales indoor.
• Technical support and have experience in (ALD Siemens & DAIO & DNDT & ARKEL & Relay & Isuzu) Elevators brands.

BSC: Bachelor Engineering in Industrial Electronic & Automatic Control Engineering – Menofia University – Menof - Egypt (2004-05 – 2009-05)