Mohamed Said Tawfik

Results-driven Quality Control Manager, Technical Consultant, Plant Manager, and R&D Manager with 25+ years of international experience in the ceramics and porcelain tile industry. Proven expertise in quality control (QC) and quality assurance (QA), technical consulting, glaze and frit formulation, root cause analysis, and corrective and preventive action (CAPA). Skilled in shade matching, master sample control, raw material testing, and QC documentation to ensure compliance with production standards.

Strong track record of reducing product defects, optimizing manufacturing processes, and leading cross-functional QC and production teams across factories in Egypt, Saudi Arabia, Spain, and Algeria. Seeking a Technical Consultant / QC Manager role to apply deep technical knowledge of ceramic surface treatments and quality systems to drive product reliability and customer satisfaction.

Plant Manager at AL CERAM (2024-08 – Present)

• Manage full-scale ceramic manufacturing operations, ensuring production targets, safety compliance, and quality control standards are consistently met.
• Implement plant-wide quality control and process improvement strategies, reducing production waste by 15% and increasing throughput by 10%.
• Supervise workflow, assign tasks, and monitor performance to maintain optimal production continuity and product quality.
• Ensure adherence to safety protocols, operational standards, and QC requirements across all production lines.

Technical Consultant at ESMALTES SPAIN (2020-12 – 2024-02)

• Delivered technical consulting on glazes, frits, inks, and ceramic surface treatments to support customer product and quality requirements.
• Provided on-site technical training and QC support to quality control teams and line operators, achieving a 20% reduction in product defects.
• Coordinated with R&D on root cause analysis, material trials, and corrective and preventive actions (CAPA) to resolve technical quality issues.
• Enhanced product reliability and customer satisfaction through continuous quality monitoring, data analysis, and technical communication with client factories.

Plant & Production Manager at Royal Ceram (2019-03 – 2019-12)

• Directed daily production and quality control operations, ensuring efficient workflows and adherence to safety and quality benchmarks.
• Developed and executed production and QC plans that improved throughput and reduced material waste.
• Managed budgets, material consumption, and production KPIs to meet operational and quality targets.
• Recruited, trained, and supervised production and QC teams to enhance workforce performance.
• Analyzed operational and quality data to identify inefficiencies and drive continuous improvement.

Director of Quality Control at Ceramica Royal, Al Salab Group (2013-08 – 2016-03)

• Directed quality control (QC) operations from raw materials to finished tiles, ensuring full compliance with production and quality standards.
• Led shade matching, master sample control, and periodic QC testing programs to maintain product consistency and accuracy.
• Implemented quality improvement and defect-reduction programs, cutting defects by 18% across all production lines.
• Maintained detailed QC documentation, records, and reports to support internal and external audits.

Director of Design & Laboratory at ALFANAR Ceramics (2012-06 – 2013-08)

• Led design and laboratory departments, developing new tile collections using advanced inkjet printing technologies.
• Supervised laboratory testing and quality control for new materials, supplier samples, and production trials.
• Developed color profiles and managed design modifications, coordinating closely with marketing and production teams.

R&D Manager at GEMMA Ceramic & Porcelain (ALEZZ Ceramic Group) (1993-06 – 2012-01)

• Managed R&D and quality control programs for digital designs, inkjet color preparation, glazes, engobe, frits, oils, and ceramic body compositions.
• Led development of new porcelain technologies, including double-feeding, full-body coloration, and advanced surface effects.
• Coordinated with Italian and Spanish suppliers on new materials, technology upgrades, and product innovation.
• Conducted material trials and quality evaluations, supporting continuous advancement of factory technical capabilities.

Bachelor of Science in Chemistry – Tanta University (1983 – 1987)