Mohammad Ag

An executive with over nine years of extensive practical experience in managing and operating automotive facilities, developing corporate relationships, and enhancing operational performance. I excel at formulating effective growth strategies and achieving tangible results in improving service quality and increasing revenues. I seek to leverage my leadership experience in a professional environment focused on operational excellence, sustainable development, and enhancing customer experience in line with the organization's goals and future vision.

Executive Director at Al Fahes Auto Maintenance Center (2023-11 – Present)

• Full oversight of operational processes and ensuring the achievement of performance and quality objectives.
• Develop strategic plans to increase maintenance efficiency and improve customer experience.
• Manage work teams and assign tasks to ensure work is completed within the specified timelines.

Public Relations Manager at Kashef Trading Establishment (2022-06 – 2023-10)

• Build and develop relationships with government agencies and companies to increase strategic partnerships.
• Manage corporate reputation and oversee media and promotional campaigns.
• Address customer inquiries and improve internal and external communication.

Quality Manager at Kashef Trading Establishment (2022-04 – 2022-05)

• Establish quality control standards and procedures to ensure compliance with specifications.
• Implement performance improvement plans and reduce operational error rates.
• Prepare periodic reports to measure performance indicators and monitor improvement results.

Marketing Manager at Shia Shaalan Fadel Al Jarbaa Refrigeration and Air Conditioning Establishment (2021-08 – 2022-04)

• Prepare and implement marketing plans to increase market share and achieve sales targets.
• Manage advertising campaigns and analyze market data to identify new opportunities.
• Oversee the development of a marketing identity and build strong customer relationships.

Vehicle Appraiser at Global Vehicle Estimation Company (2021-02 – 2021-08)

• Inspect vehicles, determine damages, and accurately estimate repair costs.
• Prepare appraisal reports according to official and insurance company standards.
• Ensure transparency and credibility in the appraisal process and enhance customer satisfaction.

Appraiser and Fraud Manager at Al Hamza Showroom, Sheikh Al Naseem Showrooms (2015-01 – 2021-01)

• Manage sales and purchase operations and evaluate used vehicles according to market standards.
• Negotiate with customers to ensure fair and profitable transactions.
• Supervise the showroom staff and achieve monthly sales targets.

High school in Science