Mohammad Alawaji

Over 20 years of experience in business environment, start-ups, managing teams and projects with deferent knowledge areas. A dynamic professional with a proven record of generating and building relationships, managing projects from concept to completion and coaching individuals to success. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges.

An adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals.

Leading, mentoring, coaching and serving as a servant leader.

Always looking for a positive risk

Project Manager/Partner

Caffeine Workshop

2018-2021

• Monitor feed KPIs and develop plans to fulfil the best possible outcome.
• Supervise the support team and be responsible for cost reduction.
• Ascertain KPIs by enforcing standards and responsibilities within the facility to improve the overall operating efficiency and profitability.
• Re-Structure accounting, human resources, and operating protocols to ensure maximum profitability increase sales and productivity, and maintain employees.
• Design and deliver project management documentation that is used throughout the PMO.
• Manage Project and consultant at client meetings for the execution of HRMS application software.
• Produce project management documents, promote the electronic sign-off process and manage Share-Point sites for each project.

Project Manager/Entrepreneur 

Empire Wholesale Group

2010–2018

• Provide product features, scoped the resources & ROI
• Cooperate with departments managers and test lead to implement pass/fail criteria.
• Clarify and deploy the framework for marketing program management, operations, field, and sales.
• Manuscript and monitor activity within CRM system and work-force supervision mechanism.
• Work with the manufacturing facility to ensure customer orders are filled avoiding back order situations.
• Formulate and manage revenue-generating strategic partnerships.
• Enhance customer satisfaction metrics and secure the retention of customers through focus management of situation escalation.
• Improve and lead employee performance advancement and process redevelopment via individual, departmental, and organizational level metrics and operational scoreboards.

Project Manager

Raween Investment

2013 - 2016

• Control feed KPIs and develop plans to accomplish the best possible outcome.
• Direct improvement for high traffic facilities; markets.
• Organize the sales force as well as dealer trades to retain inventory.
• Oversee support team and be responsible for cost reduction.
• Improve and train associate sales reps to specify new market chances which lead to an increase in overall sales.
• Handle performance and assess the effectiveness of business improvement strategies by analyzing and presenting Sales-Force data.
• Operate strategically to maximize opportunities and maintain growing and consistently adding new customers.

Project Manager/Business Development Manager

Family Car

2007 - 2009

• Direct all huge merchant sales and business advancement activities.
• Plan outreach programs build a PowerPoint business plan for beta soft launch presentations.
• Evolve PowerPoint base stories, training bulletins, and articles for internal and external publication.
• Target and present service alternatives to store owners, c-suite, sales, and finance representatives.
• Consider various solutions in areas such as mobility, collaboration, operations, delivery, etc. 

Project Manager/Entrepreneur

Alawaji Auto Mall

2005 - 2006

• Control feed KPIs and develop plans to achieve the best possible outcome.
• Direct advancement for high traffic facilities; markets.
• Organize the sales-force and as well as dealer businesses to maintain stock.
• Supervise support team and are responsible for cost decrease.
• Acquire and train associate sales reps to specify new market openings which lead to a boost in overall sales.
• Oversee performance and assess the effectiveness of business growth strategies by analyzing and presenting Sales-Force data.
• Perform strategically to maximize chances and keep rising and consistently add new customers.

Assistant Manager

Alawaji For Cars

2001 - 2005

• Supervise a team to reach daily, monthly, and yearly monetary, KPI, and loyalty goals.
• Assist with client service, coordinate employee payroll, and scheduling, and manage day-to-day company responsibilities.
• Help the manager retain the profitability within or exceeding company standards by controlling costs related to stock and payroll.
• Assure visitor service in all areas meet company standards; indicate the ability to utilize positive communication and resolve escalated customer inquiries.
• Boost sales, sales plan, conversion, and UPTs.
• Oversee and allocate daily logistics tasks to a team.
• Cooperate and promote patience dedication and labor-management fulfillment of retail and vendor production achievement.
• Supervise the recruitment, interviewing, hiring, training, motivation, and evaluation of all staff.
• Stabilize corporate visual commands with store-specific requirements to establish displays to increase UPT.

St. Mary's University

 Master of Science “Computer Information Systems”

GPA: 3.8/4

Saint Leo University

Bachelor of Science in Computer Information Systems

GPA: 3.4/4

Project Management Professional (PMP) | Project Management Institute | 2022 - 2025.