Mohammed Al-Thaqafi

Assisted customers and provided clear communication to ensure service a positive experience. Processed orders and payments accurately using POS systems. Worked collaboratively within a fast-paced environment while maintaining service quality.

Customer Service Representative at Alamar Company (2025-10 – 2025-12)

• Assisted customers and provided clear communication to ensure service a positive experience.
• Processed orders and payments accurately using POS systems.
• Worked collaboratively within a fast-paced environment while maintaining service quality.

Customer Service Representative at Mustaqbal al-ghidha' al-fakhira for fast food (2022-06 – 2025-09)

• Handled service pressure efficiently while ensuring high customer satisfaction.
• Resolved customer inquiries and complaints in a polite and effective manner.
• Maintained cleanliness and compliance with health and safety standards in the work area.
• Recorded and processed orders accurately within a fast-paced workflow.

Bachelor in Media – Taif University (2024-01)