Mohammed Maharsi

A highly accomplished Operations Manager with over 15 years of experience leading complex, multi-site operations across large-scale retail, e-commerce, logistics, warehousing, maintenance, and construction environments. Proven track record overseeing end-to-end operations for 60 branches, 5 warehouses, and flagship projects, while directing teams of 200 operational staff and 500 customer-facing employees. Expert in operational strategy, procurement, and cost control, having reengineered expense and purchasing systems to deliver consistent savings, raise inventory accuracy, and prevent stockouts across 3,200 SKUs.

Strong background in systems and process transformation, leading ERP implementations, KPI frameworks, and performance dashboards. Seeking to leverage this blend of strategic leadership, operations management, and hands-on execution to drive scalable growth and efficiency for a forward-thinking organization.

Operations Manager - Fayendra - Madinah, Saudi Arabia

(2019-10)

• Led end-to-end operations for 60 branches across KSA and UAE, supporting around 500 customer-facing staff.
• Drove multi-year operational strategy improvements, increasing sales by 5.5 times between 2019 and 2025.
• Launched the brand's e-commerce platform from concept to go-live, scaling from zero to 200 daily online orders.
• Orchestrated regional operations through 4 supervisors and 5 direct reports, lifting branch compliance scores.
• Reengineered expense controls across all regions, cutting nonessential spending by an estimated 17% annually.
• Collaborated with IT customizing Odoo ERP system, improving data accuracy and management reporting speed.
• Coordinated rollout of 38 new showrooms and refurbishments, shortening average branch opening timelines.
• Supervised HR and banking operations during gaps, ensuring payroll accuracy and uninterrupted staff services.
• Consolidated and renegotiated local and international supplier agreements, reducing procurement costs by 12%.
• Replaced external expediters, handling 19 government portals directly, and cutting processing costs and delays.
• Introduced operational KPIs for branches and head office, raising cross-department productivity significantly.
• Set up Marketing, Creativity, Design and Customer Happiness units, boosting campaign results and satisfaction.
• Conducted audit visits to all 60 branches every quarter, reducing compliance issues and operational violations.

Operations Manager - Saudi Binladin Group - Madinah, Saudi Arabia

(2016-03 - 2019-10)

• Managed operations for 5 warehouses, ensuring material availability for maintenance and construction activities.
• Supervised 200 warehouse workers and supervisors, increasing productivity and improving material turnaround.
• Centralized purchase requests for items, reducing duplicate orders and cutting material procurement spending.
• Used Oracle to track stock movements and asset custody, improving inventory record accuracy from 91% to 99%.
• Reorganized storage layouts and labeling systems, shortening picking times and reducing misplaced materials.
• Monitored stock levels for 3,200 SKUs, preventing major shortages and avoiding schedule delays on work orders.
• Oversaw preventive maintenance for equipment and tools, decreasing equipment-related downtime incidents.
• Administered petty cash with strict controls, keeping monthly variances below 1% and improving audit readiness.
• Handled supplier sourcing and negotiations for HVAC and construction materials, securing 14% savings overall.
• Introduced employee performance dashboards, increasing completion rates while maintaining safety standards.
• Resolved day-to-day operational bottlenecks between warehouse and site teams, reducing last-minute requests.
• Liaised with administration and government portals, ensuring process compliance with regulatory requirements.

Operations Coordinator - Rabya Trading - Jeddah, Saudi Arabia

(2014-01 - 2016-02)

• Organized administrative workflows for 3 major projects, keeping documentation 100% accurate and accessible.
• Drafted official letters, reports and speeches for management, shortening approval times across key projects.
• Supervised warehouses and implemented stock tracking procedures, tightening controls and eliminating theft.
• Managed HR records and attendance for site staff, maintaining accuracy in personnel files and payroll inputs.
• Proposed and helped implement on-site housing with recreation areas, improving employee retention rates.
• Led mobilization activities for a 400-bed hospital project, reducing initial setup time versus earlier projects.
• Prepared progress reports for senior management, summarizing delays, claims and risks for faster decisions.
• Supported resource allocation decisions for manpower and equipment, ensuring availability on priority activities.

Admin & Executive Assistant - Fayendra - Madinah, Saudi Arabia

(2010-11 - 2014-01)

• Organized the Director's calendar, scheduling 260 meetings monthly and achieving 97% on-time attendance.
• Coordinated internal and external meetings, preparing agendas and documents to ensure timely decisions.
• Managed confidential correspondence and files, maintaining compliance with privacy and security protocols.
• Streamlined document flow between departments and the executive office, cutting retrieval time for key files.
• Acted as primary liaison between the director and managers, resolving operational concerns without escalation.
• Welcomed visiting partners and guests at head office, creating memorable visits that supported partnerships.

Master's Degree - Business Administration - Leeds College for Professional Training (2024-01 - 2025-01)

Bachelor's Degree - Business Administration - Taibah University (2010-01 - 2014-05)