Mohannad ALazmi

Results-driven IT Professional with over 3 years of experience in system support and network management. Focused on Business System Analysis by translating departmental needs into technical specifications and managing strategic IT procurement. Proven track record in optimizing IT processes, implementing security best practices, and ensuring high-availability solutions.

IT Support & Systems Analyst - Pipe & Well O. & M. Services Co. - Eastern Province, Saudi Arabia

(2022-11)

• Network & Systems Administration: Configured critical network devices and resolved 50+ connectivity tickets to ensure zero downtime. Managed Active Directory accounts, OS deployment, and domain-joining for workstations.
• Asset Lifecycle Management: Operate an internal tracking system for $100k+ in IT assets (Servers, Networking Hardware), managing serial numbers, internal coding, and warranty tracking.
• Procurement & Vendor Analysis: Conduct technical evaluations of vendor quotations, comparing specifications against cost and quantity to optimize IT expenditure.
• Cybersecurity & Compliance: Led IT infrastructure preparation for ISO standards alignment and executed monthly technical auditing and backup procedures to ensure 100% data integrity.
• Requirements Gathering: Analyze departmental requirements to propose technical solutions, prioritizing sustainable system upgrades over temporary repairs.

COOP Trainee - Honeywell Company

• Assisted in enterprise IT network support and infrastructure cabling installation within corporate environments.

Diploma - Network Administration - Jubail Technical Institute