Mudasir Hussain

Certified Human Resource Manager with Quality Assurance and Operational Excellence professional (Lean Six Sigma Black Belt, ISO 9001:2015 Lead Auditor, PMP,) with 12+ years of experience embedding quality management systems, compliance frameworks, continuous-improvement methodologies across Hospitals, manufacturing, real estate, contracting, FMCG, and hospitality sectors. Proven track record of designing and auditing SOPs, driving statutory and process compliance, closing performance gaps through data-driven root-cause analysis, and leading cross-functional teams to measurable gains in productivity, service quality, and organizational governance.

HR / Operational Excellence Specialist at Shawayat Meal Company (2025-08 – Present)

• Lead strategic oversight of HR and operational policies, ensuring full compliance with applicable labor laws, statutory regulations, and internal quality standards.
• Drive operational excellence by strengthening performance management practices, analyzing appraisal and audit outcomes, and closing performance gaps through data-driven, root-cause decision-making.
• Champion continuous improvement through structured career pathways, succession planning, and targeted learning and development initiatives that raise workforce capability and productivity.
• Partner with department heads to standardize processes and controls, supporting consistent, audit-ready operations across the organization.

Manager HR & Operational Excellence at Khurram Property Zone & Developers (2023-02 – 2025-01)

• Developed and implemented HR strategies, policies, and standard operating procedures aligned with organizational objectives and quality benchmarks.
• Directed core operational functions — payroll, HR audits, leave management, performance appraisal, and budgeting — ensuring accuracy, compliance, and process integrity.
• Managed end-to-end recruitment, onboarding, and workforce planning in coordination with department heads to optimize resource allocation.
• Strengthening employee relations by resolving grievances, enforcing policy compliance, and promoting a culture of continuous improvement and accountability.
• Collaborated with leadership on talent management and succession planning to build high-performing, quality-focused teams.

Visiting Lecturer at Quaid-e-Azam University (2024-02 – 2025-01)

• Delivered coursework in HR and management disciplines, reinforcing quality and process-thinking among postgraduate students.

Manager HR at Sultan Group (2021-01 – 2023-01)

• Oversaw HR programs, policy development, and day-to-day operations; maintained HRIS-based statistical reporting and ensured compliance with health and safety regulations.
• Developed and executed the HR strategy, annual plan, and full employee lifecycle, from recruitment and onboarding to performance management, training, career development, and succession planning.
• Oversee payroll, benefits, employee relations, and compliance with Labor Law, while ensuring accurate HR reporting and system automation via ERP/HRMS.
• Lead the HR team, coordinate cross-departmental efforts, and continuously improve HR processes to support organizational goals.

Assistant Manager HR at Saaria Contracting Company (2018-10 – 2020-10)

• Supported HR audits, compensation benchmarking, and policy compliance; analyzed HR data to identify trends and drive process improvements.
• Designed and drive organizational development strategies, analyzing structures, processes, and program effectiveness, to boost workforce performance.
• Champion culture, talent, Diversity & Inclusion, and change management initiatives in partnership with HR, staying current on best practices to continuously improve organizational effectiveness

HR Generalist at Unilever (2015-01 – 2018-06)

• Managed administrative and HR operations including payroll, policy implementation, and HRMIS data integrity.
• Managed HR operations and full-cycle recruitment, reducing time-to-hire by 60%
• Led onboarding, performance management, and employee engagement initiatives, improving retention by 70%.

HR Executive at Pearl Continental (PC) Hotel (2011-01 – 2014-12)

• Coordinated recruitment, onboarding, and performance review cycles; tracked training effectiveness and generated HR reports and analytics for management review.

MBA in Human Resource Management – Quaid-e-Azam University

BBA (Hons) in Human Resource Management – Hazara University