Muhammad Ehsan Arif

Experienced IT professional with a strong background in managing and leading IT projects from inception to completion, ensuring timely delivery and adherence to quality standards. Skilled in coordinating with cross-functional teams to achieve enhanced goals while maintaining budgetary constraints and optimizing resources. Dedicated IT Specialist adept at configuring, maintaining, and troubleshooting hardware and software systems to support organizational needs.

Proficient in enhancing system performance and security by implementing timely updates and patches, with a commitment to providing clear technical guidance to non-technical users. Proudly member of Saudi Council of Engineering

IT SPECIALIST at ABNIA O TAQA TRADING CO., TAIF, SAUDI ARABIA (2021-01 – Present)

IT Specialist responsible for technical support, hardware configuration, and system maintenance

• Explained technical information in clear terms to non-technical individuals to promote better understanding
• Configured hardware, devices, and software to set up work stations for employees
• Set up & maintenance AV equipment for meetings, conferences rooms
• Maintained servers and systems to keep networks fully operational during peak periods
• Responded to support requests from and users and patiently walked individuals through basic troubleshooting tasks
• Patched software and installed new versions to eliminate security problems and protect data
• Performed server backups and changed and replaced backup tapes daily
• Suggested software and hardware modifications to reduce lag time and improve overall speed

IT PROJECT LEADER at ALMASIEF TRAINING CO., TAIF, SAUDI ARABIA (2018-01 – 2021-12)

IT Project Leader responsible for planning, designing, and managing large-scale IT projects

• Planned, designed, and scheduled phases for large projects
• Met project deadlines without sacrificing build quality or workplace safety
• Managed projects from procurement to commission
• Developed and initiated projects, managed costs, and monitored performance
• Achieved project deadlines by coordinating with contractors to manage performance
• Identified plans and resources required to meet project goals and objectives

IT TEAM LEADER at CASHTEC TRAINING CO., JEDDAH, SAUDI ARABIA (2016-01 – 2018-12)

IT Team Leader providing technical support and managing IT operations

• Explained technical information in clear terms to non-technical individuals to promote better understanding
• Maintained office PCs, networks and mobile devices
• Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks
• Monitored systems in operation and quickly troubleshot errors
• Assessed individual survey project needs and planned workflows
• Managed CCTV and auto door lock system and led the team for projects
• Software implementation including installation of smart boards and projectors
• Managed time attendance machines

DIPLOMA in IT NETWORK ENGINEER – THE SPTTC INTERNATIONAL, RAWALPINDI PAKISTAN (2022-01 – 2014-12)

INTERMEDIATE OF COMMERCE in Commerce – SHIBLEE COLLEGE OF COMMERCE, GUJRANWALA PAKISTAN (1998-01 – 2008-12)