Muneer Mohammed

Dedicated and proactive professional with extensive experience in technical support, customer service, and education technology. Skilled in Microsoft Office, technical issue analysis, and data management. Proven ability to learn new skills, take on additional responsibilities, and grow professionally.

Officer at Education Technology (2023-01 – Present)

• Manage and oversee educational technology systems to ensure smooth operation.
• Provide technical support and training to staff and students.
• Troubleshoot and resolve technical issues related to educational tools.

Technical Support Representative at Technical Support (2018-01 – 2022-11)

• Delivered technical support and troubleshooting for various systems.
• Analyzed and resolved technical issues efficiently to ensure customer satisfaction.
• Maintained accurate records of technical issues and resolutions.

Data Entry Specialist at Data Management (2017-01 – 2018-01)

• Compiled and reviewed data for accuracy before input.
• Verified data files to ensure high data accuracy standards.

Diploma in Human Resource Management – Association Institute for Education, Training, and Development (2017-05 – 2017-12)