Mustafa BaMusa

Cybersecurity and Infrastructure Solutions Engineer with 12+ years of experience in technical consulting, solution design, implementation, and customer-facing roles. Experienced in working with customers to understand their requirements and design solutions for on-premises, cloud, and hybrid environments. Worked on solution architecture, technical presentations, customer workshops, proposals, and coordination with vendors and partners.

Also experienced in service delivery and technical validation. Good knowledge of Saudi cybersecurity and compliance requirements, including NCA, CST, SAMA, and PCI DSS.

Integrated Service Delivery Team Lead at Innovative Solutions (2024-01 – 2026-02)

Managed Service Delivery, Managed Device Services, and IT Infrastructure functions, combining technical leadership with direct customer interaction.

• Gathered customer requirements, handled project sizing, and worked on solution design for cybersecurity and infrastructure projects.
• Worked with customers on endpoint protection, network security, email security gateways, sandboxing, DLP, IAM/PAM, and related security controls.
• Presented solution approaches and technical recommendations to customers and stakeholders, and coordinated with engineering, support, vendors, and partners through evaluation and delivery.
• Supported technical proposals, scope definition, solution validation, customer responsibilities, implementation planning, and risk and issue resolution.
• Managed payment gateway infrastructure, colocation data centers, MPLS/IPsec connectivity, and managed security services.
• Worked with customers on NCA, CST, SAMA, and PCI DSS requirements, including evidence preparation and audits.
• Managed governance meetings, SLA tracking, escalations, reporting, and service improvement while mentoring L1–L3 engineering teams.

Managed Infrastructure Team Lead at Innovative Solutions (2023-07 – 2023-12)

• Managed Microsoft 365, data center, network, security, virtualization, and backup.
• Worked with DLP, IAM, MDM/MAM, Microsoft Defender, and Microsoft 365 security.
• Worked on email and identity security and discussed security architecture and deployment requirements with customers.
• Managed VMware vCenter/vSAN, Commvault, Active Directory, NTP, DHCP, and AAA, improved infrastructure stability and availability.
• Worked with engineering teams and vendors on technical issues.

IT Team Lead at Innovative Solutions (2023-01 – 2023-06)

• Led IT operations and infrastructure work, coordinating tasks and escalations across infrastructure and cybersecurity teams.
• Worked with stakeholders on technical requirements, compliance reporting, and audit preparation.

Cybersecurity Engineer at Innovative Solutions (2019-01 – 2022-12)

• Worked on cybersecurity projects covering endpoint security, EDR, email security, sandboxing, data protection, and network security.
• Gathered requirements, worked on integrations, deployed solutions, and handled troubleshooting.
• Designed and built secure colocation data center infrastructure and security controls.
• Worked with customers, vendors, and internal teams on technical issues and deployments.

Security Engineer at Innovative Solutions (2014-08 – 2018-12)

• Worked with Symantec, Trend Micro, and Fidelis EDR.
• Managed Active Directory, Windows Server security, firewall policies, core network security controls.
• Handled security implementation, troubleshooting, and technical support.

Bachelor of Engineering (BE) – Science & Technology University (2013)