Mustafa Elnagar

ICT Infrastructure Specialist with hands-on experience across network administration, IT operations, ELV systems, and end-user support in hospitality and enterprise environments. Holds a Bachelor's degree in Computer Science and a CCNA/CCNP Enterprise Track Networking Diploma from Telecom Egypt. Proven ability to deploy and maintain structured cabling, server cabinets, access control systems, CCTV infrastructure, and LAN/WAN networks across commercial and residential projects in Saudi Arabia and Egypt.

Effective at coordinating with project supervisors and vendors to deliver systems on time and to specification

ICT Infrastructure Specialist Jan 2026 - PresentLuster System Security | Riyadh, Saudi Arabia- Configure and maintain IT network infrastructure across multiple client sites, including managed switches, wireless access points, and structured cabling systems, ensuring reliable connectivity and consistent system performance- Set up and manage server cabinets and rack enclosures, including patch panel installation, cable management, and power distribution, in line with ICT infrastructure standards- Install and commission CCTV systems - including IP and analog cameras with DVR/NVR units - ensuring full site coverage and optimal camera placement across commercial and residential projects- Deploy and configure access control systems, including biometric fingerprint readers and card-based entry devices, integrating them with intercom and security infrastructure- Execute structured cabling works including cable pulling, tray installation, termination, labelling, and patch panel organisations to project specifications- Provide on-site IT support and coordinate with project supervisors to ensure systems meet client specifications and are delivered within agreed timelinesIT Specialist Sep 2024 - Oct 2025Tirana Egypt Hotels & Resorts | Egypt- Managed day-to-day IT operations across hotel facilities, covering network infrastructure, helpdesk support, and systems availability for staff and guests- Maintained and resolved LAN/WAN connectivity issues across hotel properties, addressing hardware and software faults to minimize operational disruption- Administered Wi-Fi networks across guest rooms, public areas, and back-of-house, maintaining consistent coverage and stable performance- Configured and maintained IT hardware including desktops, printers, switches, and access points across hotel departments- Maintained IT asset records and produced documentation covering network configurations, incident logs, and support procedures- Coordinated with vendors and service providers to manage hardware repairs, software updates, and infrastructure upgradesNetwork Engineer Intern Jul 2024 - Sep 2024Telecom Egypt | Nasr City, Egypt- Configured and managed routers, switches, and network devices using Cisco Packet Tracer and GNS3 to design and simulate LAN and WAN topologies- Deployed and configured virtual networks using VMware, ensuring seamless integration of virtual machines and network resources- Conducted network troubleshooting to identify and resolve connectivity issues, routing loops, and misconfigurations, improving overall network efficiency- Supported implementation of network security measures including Access Control Lists (ACLs) and firewall configurations- Produced network documentation covering configuration settings, network diagrams, and incident reports to support knowledge transfer to senior engineers

Bachelor of Computer Science 2018 - 2022Higher Technological Institute, Egypt