Mutaz Arbab

Healthcare Quality, Patient Safety, and Medication Safety Professional with more than 15 years of experience across hospital pharmacy practice, healthcare operations, regulatory compliance, and healthcare management.

Former Hospital

Pharmacist at Saudi National Guard Health Affairs (NGHA) with extensive experience in medication safety, adverse drug reaction reporting, medication error prevention, clinical pharmacy support, and multidisciplinary healthcare collaboration. Experienced in healthcare quality improvement, risk management, regulatory compliance, healthcare operations, and performance optimization. Certified through leading international institutions including Johns Hopkins, Harvard Medical School, Stanford University, WHO, PMI, and FIFA.

Skilled in patient safety programs, incident reporting systems, root cause analysis, healthcare quality initiatives, Lean Six Sigma methodologies, healthcare data analysis, and continuous improvement strategies. Actively seeking leadership and specialist opportunities in Patient Safety, Healthcare Quality, Risk Management, Medication Safety, Clinical Governance, and Healthcare Operations.

General Manager – Healthcare Supply & Operations at Hash Equipment and Supply Company (2015-01 – Present)

• Directed daily business operations, procurement activities, and full-scale supply chain functions.
• Oversaw purchasing, inventory management, logistics, and strategic vendor coordination.
• Developed robust business relationships with suppliers, healthcare providers, and corporate clients.
• Supervised operational performance and implemented process improvement initiatives to drive growth.
• Managed budgeting, cost control, and operational planning to significantly improve efficiency and profitability.

Hospital Pharmacist at Saudi National Guard Health Affairs (NGHA) - Imam Abdulrahman Al Faisal Hospital, Dhahran (2011-06 – 2014-11)

• Monitored patient's hospital course, intervening appropriately by direct communication with the physician when necessary.
• Identified clinically relevant drug-drug, food, laboratory, and disease interactions and communicated to healthcare practitioners recommendations for therapeutic alternatives.
• Suggested appropriate therapeutic alternatives for Non-Formulary drugs.
• Assured compliance with adverse drug reaction-reporting programs and medication error reporting programs.
• Provided drug education and counsels patients on appropriate drug use and storage.
• Gave educational presentations to Pharmaceutical Care staff, students and other healthcare professionals.
• Performed inspections of patient care areas, discussed service problems with appropriate Nurse Manager / Supervisor and recommended solutions to supervisors.
• Utilized the pharmacy computer systems effectively and efficiently for processing of physician's orders.
• Maintained control and security of all drugs and professional accountability over dispensing, record keeping, and appropriate safekeeping of supplies.
• Employs drug usage evaluation information and hospital specific therapeutic policies to alter therapy effectively.
• Prepares medication labels as stated by policy.
• Participates in stock control programs (inventorying and monitoring usage) as required by the Director.
• Acts as a Team Leader for other Pharmacists on staff (i.e., Pharmacist IIIs and Technicians).
• Complied with hospital infection control and safety protocols.
• Performs other job-related duties within his/her technical ability as assigned pharmacist.

Pharmacist at East Nile Hospital (Sharq Alnil Hospital) (2010-06 – 2011-06)

• Provided pharmacy services to selected patient care units (inpatient and/or outpatient).
• Reviewed patients' medication therapy for appropriateness (including screening for duplicate prescribing, drug-drug and drug-food interactions, and drug-disease contraindications).
• Conducted adverse drug reaction (ADR) detection, management, and official reporting.
• Collaborated with the medical team to facilitate prescription writing, ensuring transfer/discharge prescription orders were accurate and complete by reviewing them against initial/inpatient orders.
• Provided individualized patient and staff education to enhance compliance, prevent adverse drug events, and help patients make the best use of their medications.
• Provided educational services about drug therapy and pharmacy services to members of the medical, nursing, and pharmacy staff, and to members of the public.
• Identified and helped resolve significantly/highly unusual patient drug therapy problems.
• Contributed to the development of clinically oriented departmental goals and complied with hospital policies and procedures, in particular infection control, safety, and quality management.

Pharmacy Manager at Nina Pharmacy (2004-10 – 2010-06)

• Oversaw daily operations, financial performance, and cost control measures for a community pharmacy.
• Supervised pharmacy technicians and improved patient service delivery standards.

Pharmacist (Pediatrics) at Jafar Ibn Auf Children's Hospital (2005-12 – 2007-12)

• Provided specialized pharmaceutical care in a tertiary pediatric environment.
• Conducted Medication Use Evaluations (MUE) and participated in multidisciplinary clinical rounds.

Regulatory Investigator at Ministry of Health (2005-12 – 2006-12)

• Conducted inspections of healthcare facilities to ensure compliance with storage and licensing laws.
• Investigated the dispensing of controlled medications and prepared official enforcement reports.

Bachelor of Pharmacy (Honours) in Pharmacy – University of Khartoum (2004)

FIFA Diploma in Football Medicine in Football Medicine – FIFA (2025-2026)

Diploma in Clinical Management in Clinical Management – Tech University (2023)

Clinical Research Associate Diploma in Clinical Research – Kriger Research Center, Canada (2014)