Najah Alrashidi

Highly motivated and detail-oriented professional with a Bachelor’s in Management Information Systems and currently pursuing a

Master’s in Human Resources Management at KFUPM. Equipped with 3+ years of experience in business operations, technical support, and administrative coordination. Demonstrates strong skills in vendor management, reporting, access control, and internal communication. Seeking to apply organizational, analytical, and HR knowledge in a dynamic Human Resources role to support strategic people operations and improve organizational efficiency.

Receptionist & Facility Coordinator

Wipro (via CBRE contract) – Dec 2024 to Present

• Coordinated with the landlord and vendors regarding facility and maintenance issues for the Jubail office. Also arranged monthly and quarterly schedules with vendors to perform routine tasks across Jubail, Riyadh, and Khobar offices.
• Submitted detailed reports including Cleaning Audits, Observation Reports, Maintenance Logs, and incident reports.
• Monitored office supplies, managed access control, and handled documentation such as fuel sheets, courier dispatches, and overtime reports.
• Compiled and organized employee cab transportation data for payroll deductions; collaborated with project managers in different cities.
• Created and submitted Monthly Management Review (MMR) and Highlight Reports summarizing key operational progress with visuals.
• Maintained asset records and managed access to ODC and Server Rooms, ensuring documentation and compliance.
• Provided weekly training to the tea boy on office responsibilities and etiquette; supervised drivers’ schedules and attendance.
• Served as a primary liaison for internal and external facility-related communications.

Business Support & Technical Support Officer

Smart Support Solutions – Aug 2022 to Nov 2024

• Administered domain accounts and managed user permissions to ensure security and efficient system access.
• Installed, configured, and maintained hardware/software systems, achieving 99% uptime.
• Set up and secure company email systems to optimize communication and reduce cyber threats.
• Designed and developed the company website to improve digital presence and engagement.
• Developed supplier KPIs and managed the qualification process, ensuring performance standards and contract compliance.
• Conducted data collection and market analysis to support business decision-making and strategic growth initiatives.
• Supported internal communications and operational reporting, contributing to more informed leadership decisions.

Bache degree in Management information Systems - Jubail University College

Master of Science in Human Resources Management - King Fahad University for Petroleum and Minerals (KFUPM)