Noor Nooruddin

6 years of experience in Supply chain and logistics (Warehouse Operations including E-commerce).

• Well experienced working on software like Oracle WMS. v14, Micro strategy reports, FarEye, Ticketing

Tools (Sprinklr, Zen desk, SFT), Click post, Magneto and OMS (IBM Store Engagement)

• Excellent knowledge on MS-Office applications.

Manage all aspects of E-commerce division and oversee day-to-day operations

Effectively handling difficult situation by deeply investigating customer issues & Provides clear communication and Constructive feedback to the CS team for quick resolution.

Managing the SLA by planning team regarding Order fulfillment on daily basis

Assigning the warehouse assistant depending on the workflow and monitoring their KPI.

JNTU UNIVERSITY –ANANTHAPUR, INDIA M.B.A in Finance and Marketing with 68%.

SRI VENKATESHWARA UNIVERSITY (SVU) B. Com Computers with 73%.