Omer Abdelgadir

Seasoned IT leader with over 15 years of experience driving digital transformation, enterprise infrastructure, and hospitality technology solutions across Saudi Arabia and the UAE. Proven track record in aligning IT strategy with business objectives, leading cross-functional teams, and delivering complex projects that enhance operational efficiency and customer experience. Skilled in governance, cybersecurity, and vendor management with a strong focus on innovation and service excellence.

Chief Information Officer at Obeir Resident Hotel & Resort (2024-01 – Present)

Define and execute IT strategy aligned with organizational goals. Lead digital transformation initiatives across hospitality operations. Oversee enterprise systems including POS, Opera Cloud, IPTV, IP Telephony, CCTV, and Active Directory. Direct IT governance, cybersecurity, and compliance frameworks.

• Define and execute IT strategy aligned with organizational goals.
• Lead digital transformation initiatives across hospitality operations.
• Oversee enterprise systems including POS, Opera Cloud, IPTV, IP Telephony, CCTV, and Active Directory.
• Direct IT governance, cybersecurity, and compliance frameworks.
• Achievements: Delivered IT infrastructure for multiple landmark projects, including Wadi Hanifa Resort, AlMather View Hotel Tower, and Squire Towers.

IT Manager at Obeir Country Club Hotel & Resort (2022-09 – 2023-12)

Directed IT operations and infrastructure across multiple properties. Implemented enterprise hospitality systems, ensuring seamless guest experience. Managed vendor relationships and optimized IT budgets.

• Directed IT operations and infrastructure across multiple properties.
• Implemented enterprise hospitality systems, ensuring seamless guest experience.
• Managed vendor relationships and optimized IT budgets.

IT Systems Administrator at Eastern Co for Trading Services (Operation Falafel & BIG CHEFS Restaurants – Awj Investments) (2021-04 – 2022-08)

Oversaw IT systems across HQ and 8 branches. Implemented ERP, POS, AVAYA, and cloud display systems. Ensured business continuity and 24/7 technical support.

• Oversaw IT systems across HQ and 8 branches.
• Implemented ERP, POS, AVAYA, and cloud display systems.
• Ensured business continuity and 24/7 technical support.

Technical Support Consultant – Hospitality Systems at Saudico Electronic Systems (2016-08 – 2020-12)

Led implementation of Oracle Micros Simphony POS and Fidelio Suite8 PMS. Delivered training and support for hospitality clients across KSA and UAE. Directed over 100 hospitality IT projects, including hotels and restaurants.

• Led implementation of Oracle Micros Simphony POS and Fidelio Suite8 PMS.
• Delivered training and support for hospitality clients across KSA and UAE.
• Directed over 100 hospitality IT projects, including hotels and restaurants.

IT Manager at Mira Hotels Commercial Company

IT Administrator at Elaf Hotels Company

Network & System Engineer at Sama National for Construction & Development

Desktop Support Engineer at Global Job Desk Technologies Pvt. Ltd

IT Systems Administrator at Naga Architects

Bachelor of Science in Information Technology – Sikkim Manipal University