‫دحو OnlyD70 (‪D70‬‏)‬‎

IT and Cybersecurity graduate from Jubail Industrial College with hands-on information protection experience at SADARA Chemical Company. Experienced in zero-hit firewall rule analysis, tracing rule ownership and usage, supporting the retirement of obsolete rules and protocols, identifying vulnerabilities, recommending remediation actions, and preparing technical documentation. Also brings practical hardware troubleshooting, customer support, communication, and problem-solving experience from a fast-paced service environment.

Information Protection COOP Trainee at SADARA CHEMICAL COMPANY (2026-01 – 2026-05)

Information Protection Department

• Analyzed zero-hit firewall rules to identify inactive, obsolete, or potentially unnecessary entries.
• Traced firewall rule ownership and usage to confirm whether access was still required and documented findings for review.
• Supported the safe retirement of firewall rules and network protocols that were no longer in use, helping reduce unnecessary exposure and improve rule-base hygiene.
• Assisted in identifying security vulnerabilities and developed practical remediation recommendations to reduce risk and strengthen protection.
• Prepared organized technical records and communicated findings clearly to support team decisions and follow-up actions.

Customer Service Specialist at AL HALABAH ENTERTAINMENT COMPANY (2024-10 – 2025-06)

• Delivered professional front-line customer service, handled inquiries, and resolved customer concerns in a fast-paced entertainment environment.
• Provided basic hardware troubleshooting and support for devices and operational equipment in addition to core customer-service duties.
• Identified technical issues, applied first-line fixes when possible, and escalated complex faults to the appropriate staff.
• Collaborated with colleagues to maintain service continuity, efficient daily operations, and a positive customer experience.

Graduated in Computer and Information Technology – Jubail Industrial College