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My career objective is to obtain a job opportunity that allows me to utilize my skills and experiences to contribute effectively to the success of the company or organization I work for. I strive for continuous professional development by learning new things and enhancing my current skills. I also aim to work in a motivating and challenging environment that supports the growth of my personal and professional abilities.

Reception Supervisor at Dr. Nizar Ibrahim Ghulam Medical Group

3 Years

• Supervised front desk staff.
• Monitored work operations with precision.
• Ensured the quality of services provided to patients.
• Handled complaints and feedback from patients.
• Coordinated communication between reception and medical departments.
• Prepared daily and weekly reports.
• Contributed to the development of front desk operations.
• Represented the reception department before management.

Customer Service Specialist (Internship) at Tamheer Program

• Responded to customer inquiries via phone and email in a professional manner.
• Provided support and resolved minor issues or escalated them to relevant departments.
• Logged customer requests and feedback into the system and followed up until resolution.

Internship at Technical and Vocational Training Corporation (TVTC) – IT Support Department

• Assisted in setting up and maintaining computers and internal networks.
• Provided technical support to users for hardware and software issues.
• Documented technical operations and followed up on support tickets.

Diploma in Computer Programming – Gulf Institute – New Horizons (2021)

Bachelor’s Degree in Business Administration – Taibah University (2017)