Rabab Zawam

ISTQB-certified Senior Software Quality Assurance Engineer with over 9 years of progressive experience in manual and technical software testing across Web, Mobile, and Desktop platforms. Proven track record of leading QA efforts, managing testing teams, and executing comprehensive test strategies within Agile/Scrum environments. Expert in early defect detection through rigorous requirement analysis, with extensive hands-on experience utilizing Jira, Azure DevOps, and SAP CRM.

Dedicated to driving software excellence, integrating AI-assisted workflows, and continuous process improvement.

Senior Software Quality Control Engineer at Tarmeez Capital (2025-05 – Present)

• Define and execute advanced software testing strategies for robust Web and Mobile FinTech systems, ensuring the quality of platforms handling investment opportunities, financial portfolio management, and savings portfolios.
• Championed the integration of Generative AI tools (Gemini, Claude) into the QA workflow to streamline test case design, accelerate defect reporting, and optimize overall testing processes, significantly reducing manual effort and boosting team productivity.
• Collaborate closely with cross-functional Agile teams, participating in sprint planning, refinement, and early requirement analysis to mitigate delivery risks for complex financial application.
• Oversee defect tracking and resolution workflows, ensuring high-quality, stable product deployments across all financial web and mobile portals.
• Implemented an advanced test management ecosystem by integrating Testmo with Jira, utilizing AI-assisted workflows to accelerate test case creation, maintain full traceability, and streamline defect reporting.

Senior Software Quality Control Engineer at QPROS (2021-05 – 2025-05)

Key Projects: Dubai Chambers Portal, Federal Tax Authority Portal, Mohap.gov.ae Portal

• Managed a QA team for the strategic development, maintenance, and execution of comprehensive test cases and End-to-End (E2E) scenarios.
• Conducted detailed requirement analysis to highlight gaps early in the SDLC, driving early defect detection and mitigation.
• Executed functional, regression, smoke, sanity, exploratory, SIT, and UAT testing cycles across enterprise Web, Desktop, and Mobile applications.
• Leveraged Azure DevOps, Jira, TestRail, and SAP CRM to manage end-to-end test execution, log defects, and track issues to closure.

Testing Engineer at ITworx Education (2019-06 – 2021-04)

Key Projects: Ministry of Education Future Gate (KSA & USA), TeacherKit, Winjigo portal/mobile apps, Learning Curve

• Developed and executed comprehensive test plans, test cases, and E2E scenarios to systematically verify software functionality, reliability, and performance.
• Led a small QA team, providing mentorship, knowledge transfer, and delivering high-level daily status reports to stakeholders.
• Performed back-end database testing using SQL to validate complex data configurations and ensure data integrity.
• Conducted UI/UX evaluations and cross-browser testing across Chrome, Safari, Edge, and Firefox to optimize user experience.

Software Quality Control Engineer at Elibre DMCC (2017-09 – 2019-05)

• Reviewed functional requirements and technical specifications to provide timely and meaningful feedback within Agile/Scrum workflows.
• Formulated structured test cases deploying standard black-box design techniques, including Equivalence Partitioning and Boundary Value Analysis.
• Tracked and verified software defects using Jira, collaborating with developers to ensure robust verification post-bug fixes.

B.Sc. in Engineering in Engineering – Faculty of Engineering, Cairo University (2017)