Radwa Elsayed Kassem Ibrahim

Lead and supervise a high-throughput (Mega) laboratory processing 70,000–90,000 tests per month, ensuring operational efficiency, quality compliance, and timely reporting. Plan and optimize scheduling and utilization of personnel, equipment, and laboratory supplies. Lead the laboratory Quality Assurance (QA) program and ensure ongoing regulatory and accreditation compliance.

Laboratory Medical Director - Alborg Diagnostics, Dammam Center - Dammam

(2022-12)

• Lead and supervise a high-throughput (Mega) laboratory processing 70,000–90,000 tests per month, ensuring operational efficiency, quality compliance, and timely reporting.
• Plan and optimize scheduling and utilization of personnel, equipment, and laboratory supplies.
• Lead the laboratory Quality Assurance (QA) program and ensure ongoing regulatory and accreditation compliance.
• Review patient results and quality control (QC) data; investigate, document, and resolve nonconformities.
• Ensure continuous readiness for inspections and accreditation surveys (CAP/JCI/CBAHI, as applicable).
• Evaluate and approve new procedures, products, and equipment prior to implementation.
• Handle patient and client complaints professionally, address feedback and recommendations promptly, and document actions taken.
• Evaluate staff performance and provide coaching, performance improvement plans, and corrective action as needed.
• Identify training needs and ensure staff receive regular in-service training, competency assessment, and ongoing education.
• Maintain compliance with Continuing Medical Education (CME) requirements and support departmental CME activities.
• Provide consultation to clinicians and laboratory clients regarding test quality, result interpretation, and patient-specific considerations.
• Address staff concerns objectively and implement corrective and preventive actions (CAPA) to prevent recurrence.
• Recommend selection and procurement of laboratory equipment and supplies aligned with clinical needs, quality requirements, and cost-effectiveness.
• Conduct periodic internal laboratory inspections/audits and maintain complete documentation and follow-up.
• Oversee laboratory safety programs and ensure implementation in accordance with CAP and JCI standards.

Laboratory Medical Director - Sigma Laboratory

(2022-04 - 2022-12)

Head of Laboratory Department - Dammam Private Medical Complex

(2018-03 - 2022-04)

Head of Laboratory Department - RAM Dental and Medical Care

(2016-08 - 2018-03)

Head of Laboratory Department - Dar Alafia Medical Group

(2013-10 - 2016-08)

Laboratory Manager - Future Laboratories - Alexandria

(2011-08 - 2013-09)

Resident, Hematology Department - Medical Research Institute, Alexandria University - Alexandria

(2007 - 2010)

Bachelor of Medicine and Surgery (MBBCh) - Alexandria University, Faculty of Medicine (2004)

Master’s Degree - Clinical and Chemical Pathology - Alexandria University, Faculty of Medicine (2011)