Riyazuddin Mohammed

IT Support Engineer with 7+ years of experience in improving system efficiency, managing IT infrastructure, and providing user support. Proven track record in hardware maintenance, network configuration, cybersecurity practices, and Office 365 administration. Recognized for implementing modern IT solutions that enhance performance and reduce downtime.

IT Support Engineer BSF (Bank Saudi Franci) Upgradation project Nov 2024 – Dec 2025 Upgrade Windows 10 to Windows 11 with Hardware as per BSF security policies as well as all devices connected with network login with assign users • Remove from Domain • Data backed up with BSF team provided App • Add to Domain after completion Windows installation • Connected with IP Telephone and data upload • Re-connecting all devices as its previous format and tested ok • Re-setup Email with data and tested ok • Re-connecting to work desk with all devices and peripherals • Testing printers Scanners Biometric login device as per user assign • ID card Debit card printers and Barcode scanners as well Update windows 10 to 11 Depend on system condition and configuration as per BSF security policies as well as all devices connected with network login with assign users