Samar Alomari

A dedicated Biochemistry graduate with practical experience across various settings. Adept at managing tasks efficiently, improving processes, and ensuring smooth operations. Strong communication and problem-solving skills, supported by a solid foundation in laboratory work and healthcare training. Seeking to leverage my education, skills, and experience in a dynamic organization where I can contribute to both operational efficiency and client satisfaction.

Customer Service & Sales Representative - Rama Clinics

(2022-01 - 2024-12)

• Managed and updated the CRM system, ensuring accurate data entry and continuous tracking of leads.
• Conducted telesales and client follow-ups to achieve monthly sales targets and conversion rates.
• Implemented regular lead nurturing strategies to maintain engagement and increase closing opportunities.
• Handled customer inquiries and complaints, providing solutions and maintaining client satisfaction.
• Developed persuasive communication skills to convert prospects into loyal customers.
• Contributed to achieving set KPIs and sales targets with consistent performance.

Trainee - King Fahad General Hospital

(2023-01 - 2024-12)

• Worked in multiple departments: Gained experience in Biochemistry, Hematology, and Blood Bank.
• Performed blood-related tasks: Conducted blood draws and managed blood donation processes.
• Acquired hands-on skills: Developed practical skills in laboratory techniques and patient care.

Medical Laboratory Specialist (Tamheer) - Al Farabi Medical Laboratory Co

(2021-01 - 2022-12)

• Registered patient data: Recorded and maintained accurate patient information.
• Collected COVID-19 samples: Performed sample collection for COVID-19 testing and ensured proper handling and documentation.

Intern, Biochemistry Laboratory - King Abdullah Hospital

(2020-01 - 2020-12)

• Gained hands-on experience: Assisted in various biochemistry laboratory procedures and analyses.
• Supported laboratory operations: Assisted with equipment maintenance and data recording.
• Learned laboratory techniques: Acquired practical skills in biochemistry and laboratory management.

Bachelor of Science - Biochemistry - King Abdulaziz University (2017-01 - 2021-12)