Audio Visual Technician at Mideast Communication Systems (MCS) (2021-01 – Present)
- Managed project documentation, SLD, BOQs, and installation plans to ensure seamless execution.
- Set up, maintain, and operate audio video devices and video wall screens.
- Conducted on-site troubleshooting, inspections, and final system testing.
- Install and configure AV systems in residential and commercial projects, including projectors, microphones, speakers, and control systems.
- Collaborate with IT and other departments to integrate AV systems with existing technologies.
Home Automation Technician at GIMBEX Automation Solutions (2020-01 – 2021-12)
- Install and configure smart home devices, including lighting controls, HVAC systems, security cameras, smart locks, and home entertainment systems.
- Network setup for connected devices, including routers and hubs.
- Integrate various home automation systems so they communicate with each other smoothly (e.g., linking security systems to lighting and HVAC controls).
- Diagnose and resolve technical issues with home automation systems, providing ongoing support and maintenance as needed.
- Provide prompt technical support and problem-solving for clients to enhance their experience.
SERVICE OFFICER (Cashier Remittance) at UAE Exchange Center, LLC. (2019-01 – 2020-12)
- Involve a direct interface with different customers with a different multiculture.
- Sending and receiving transactions using (Western Union - Express Money – Amigo) systems.
- Assist customers in their sales needs.
- Attend customers' enquiries.
- Solve customer's complaints
- Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
Audio Visual Technician at GIMBEX Automation Solutions (2017-01 – 2019-12)
- Installed and configured AV systems, including CCTV, speakers, and home automation panels.
- Conducted testing, troubleshooting, and commissioning for residential and commercial sites.
- Built system racks and managed structured cabling for various setups.
AV Systems Technician at GR Media Solutions (Archimedia) (2010-01 – 2017-12)
- Delivered AV systems integration for high-end residential and commercial clients.
- Performed rack assembly, wiring, and configuration for advanced AV setups.
- Provided maintenance and technical support for installed systems.
Technical Office Specialist at Cairo Engineering & Chemicals Co. (2008-01 – 2010-12)
- Prepared technical offers, quotes, and project documentation.
- Coordinated tenders and managed client relationships.
- Provided after-sales technical support for equipment and installations.
