Seraj Ahmed

Dynamic professional with a proven track record in lead generation and sales assistance at Ahmed Lead Generation. Expert in hardware networking with robust problem-solving aptitude and adaptability. Excelled in sales goals achievement and time management, significantly contributing to team success. Skilled in organization and complaint handling, ready to bring valuable experience and skills to a new challenge.

Lead Generation - Ahmed Lead Generation - Kolkata, West Bengal

(2021-06)

Lead Generation For B2B And B2C For USA, Canada, Australia, Ireland, Europe And Rest Of The World

• Develop testing protocols to evaluate hardware reliability, efficiency, and safety.
• Debug and troubleshoot hardware issues in prototypes and final products.
• Conduct stress testing, thermal analysis, and compliance checks.
• Research emerging technologies to integrate into new products.
• Optimize designs for performance, cost, and energy efficiency.
• Problem-solving and analytical thinking.
• Collaboration and communication with cross-functional teams.
• Project management and time management.

Hardware Engineer - Karim Technology - Kolkata, West Bengal

(2017-04 - 2021-08)

Responsibilities of my work was designing, developing, testing, and improving physical components of computer systems and electronic devices.

• Design and prototype new hardware components (circuit boards, processors, memory devices, networking hardware, etc.).
• Work with CAD and simulation tools to model and test hardware performance.
• Collaborate with software engineers to ensure hardware–software integration.

Sales Assistant - Qatar Airways - Doha

(2015-02 - 2017-03)

A sales assistant is a professional who supports a company's sales team by helping with various tasks that facilitate the sales process. The role involves both customer-facing and administrative duties, aimed at improving efficiency and supporting sales efforts. Sales assistants work across a range of industries—retail, real estate, technology, and more—and their responsibilities may vary based on the specific needs of the business.

Lead Generation - Limtex Infotech - Kolkata, West Bengal

(2010-08 - 2013-08)

My responsibilities was responsible for identifying, qualifying, and developing new business opportunities through outbound calls, emails, and online research, supporting the sales team in building a strong pipeline.

• Generate qualified leads by identifying decision-makers and understanding business needs.
• Research companies, industries, and potential clients to identify opportunities.

Customer Care Executive - Spanco BPO - Kolkata, West Bengal

(2009-02 - 2010-02)

My responsibility was responsible for handling customer interactions via calls, emails, or chat, resolving queries, and delivering excellent service while adhering to process guidelines.

Post Graduate - Aviation Hospitality - Aviation and Hospitality - Frankfinn Institute, Kolkata (2015-07)

Bachelor of Arts - Art - Calcutta University, Kolkata (2007-05)