Application Support Engineer at Masdr (2024-08 – Present)
Provided L2 and L3 support for AI-driven systems, including RAG pipeline, and validated AI-generated content
- Provided L2 and L3 support for AI-driven systems, including a RAG pipeline, by monitoring outputs, reviewing retrieved context, and ensuring responses were accurate and relevant
- Validated and improved AI-generated content, identifying relevance issues and hallucinations, and aligning outputs with system expectations
- Investigated AI and backend incidents through log analysis and root cause analysis, collaborating with engineering teams to implement backend enhancements and optimize system performance; evaluated embedding models to guide pipeline improvements
- Interfaced with clients to clarify technical requirements and translate feedback into actionable development and system enhancements
Back-end Developer Intern at Mid End Tech (2024-06 – 2024-08)
Led backend development team for e-commerce platform and developed Twitter-like website
- Led the backend development team for an e-commerce platform, optimizing the shopping experience and integrating key functionalities for both customers and administrators
- Developed and deployed a website simulating Twitter, implementing core features including OTP generation, authentication, authorization, following, commenting, and unique viewer counting for a leader dashboard
Back-end Developer Intern at First City (2024-03 – 2024-06)
Spearheaded backend development using Laravel framework for real-time bus tracking dashboard
- Spearheaded backend development using the Laravel framework, optimizing database performance with SQL and PostgreSQL
- Implemented MVC architecture and Clean Code principles, leading to the successful development of a real-time bus tracking and schedule optimization dashboard
- Utilized Power BI for advanced data visualization and analysis, collaborated effectively with teammates, and utilized Git for version control
Back-end Developer Intern at The General Syndicate of Cars (2023-07 – 2023-09)
Executed backend development using .NET Framework for employee enrollment portal
- Executed backend development tasks using the .NET Framework, creating dynamic registration pages for an employee enrollment portal
- Integrated Microsoft SQL Server for robust data management, streamlining data processes through job scheduling
- Contributed to the development of an employee management system, authoring an SRS document and creating prototypes for project validation
