Shamah Hamdi

Administrative and Project Coordination Professional with experience in executive support, operational coordination, stakeholder communication, reporting, and project follow-up. Skilled in managing schedules, coordinating meetings, preparing reports, and supporting cross-functional teams to ensure efficient business operations.

Experienced in administrative coordination, compliance monitoring, customer service, operational support, and stakeholder communication across hospitality, retail, and commercial environments.

Passionate about contributing to organizational success through strong planning, communication, and problem-solving skills while supporting efficient day-to-day operations and project execution.

Receptionist | Aman Suite Hotel | Jun 2025 – Aug 2025

• Supported the successful launch of a new hotel branch by coordinating front-desk operations and guest services.

• Coordinated reservation schedules and guest service operations to support efficient daily workflows.

• Contributed to customer retention through proactive guest support and service excellence.

• Assisted in onboarding and training newly hired front-desk employees.

• Supported the early growth and market presence of a newly established fragrance brand.

• Contributed to a 20% increase in branch sales through staff coaching and promotional initiatives.

• Reduced inventory shortages by 40% through daily stock monitoring and replenishment coordination.

• Assisted in training employees across multiple branches to maintain service quality and operational consistency.

• Coordinated executive schedules, meetings, and stakeholder communications across multiple departments.

• Prepared operational reports, occupancy analyses, and project progress updates for management.

• Ensured 100% renewal and compliance of required operational permits and documentation.

• Coordinated with security, maintenance, and cleaning teams to resolve operational issues and support ongoing projects.

Freelance Administrative & Creative Services Specialist | Azura CVs | Feb 2020 – Present

• Manage multiple client projects while maintaining delivery schedules and service quality.

• Prepare professional business documents, presentations, and customized client solutions.

• Coordinate directly with clients to ensure project completion within agreed timelines.

Bachelor of Science in Biology – King Khalid University (2018)