Sreejith Thulasidas

Product and solutions leader with 22+ years of experience driving enterprise collaboration technologies, including Unified Communications, video conferencing, and digital workspace solutions across Middle East, Africa, and APAC. Proven track record of delivering scalable collaboration platforms, enabling partner ecosystems, and accelerating enterprise adoption of Poly / HP, Microsoft Teams Rooms, Zoom Rooms, and enterprise video collaboration solutions. Experienced in product lifecycle management, solution strategy, enterprise deployments, and partner enablement, working closely with sales, engineering, and customers to translate business needs into impactful collaboration solutions.

Recognized for delivering complex enterprise programs, improving customer adoption, and driving long-term customer success.

Manager - UC Solutions at First Video Communications (2021-11 – 2025-04)

• Drive Channel Services
• Enable Partner Community on Technical aspects
• Build Strategies with Potential Partners
• Negotiate and Manage Contracts and Agreements
• Lead Potential and Strategic Projects
• Manage Expert Resources
• Organizing partner events and training
• Enable the partners with customer centric approach
• Work closely with marketing team in building strategies
• Deploy Infrastructure Components
• Installation and Implementations
• Design customer based customized presentations
• Creating adoption methods for customers

Technical Manager at Al Zubair Group (2019-04 – 2021-06)

• Mentoring the entire team post sales and presales engineer
• Create and execute adoption plans for the enterprise IT division
• Create user-based solutions
• Ensure process continuity within different departments by ensuring correct IT process flow with the system
• Apprise the team and management on current user requirements
• Covid 19 demanded a huge change in attitude of the entire organization, created adaptive plans and achieved maximum business
• Partner training
• Roadshows and other programs for customer adaptation to the changes in IT interfaces

Senior Solutions Manager at IT Belt Company (2012-05)

Project - Royal Saudi Airforce Audio and Video Conferencing

• Lead Potential and Strategic Projects
• Manage Expert Resources
• Organizing user events and training
• Enable the operators with customer centric approach
• Work closely with operations team
• Deploy Infrastructure Components
• Installation and Implementations
• Design customer based customized presentations
• Creating adoption methods for customers
• Mentoring the entire team of operators and administrators
• Create and execute adoption plans for the enterprise IT division
• Create user-based solutions

Project Manager at AGC Networks (Blackbox Company) (2015-04 – 2019-03)

• Senior Consultant
• Polycom Unified Communications
• Training and events
• Technical events

Regional Tech Support Engineer at Polycom - APAC (2007-07 – 2015-03)

Projects, Implementations and Installations, main projects are below:

• Reliance Communications (Head Quarters DAKC)
• Airtel (Spread over Chennai, Mumbai and Gurgaon)
• Delloite (RPX Suite rooms)
• Infosys Ltd (Microsoft Lync Integration, Cisco TIP integration, Microsoft Outlook Integration)
• Peoples Bank Sri Lanka

Customer Service Engineer at Wipro Infotech - Goldman Sachs (2007-01 – 2007-07)

Started working as Customer Service Engineer, my client was Goldman Sachs, managed a team of 8 engineers in different shifts in supporting the video and unified communication network infrastructure for Goldman Sachs, managed service tickets and SLAs.

Customer Service Engineer at Reliance Infoccom - DAKC Mumbai (2003-06 – 2006-12)

Started working as a front office customer service representative. Left while working as Back Office Team leader – built a team of 7 people, we implemented the customer care operation policies and for various products of Reliance Communication, final project was in Video network operations. Supported the entire video conferencing activities and business of Reliance web stores and enterprise customers. Managed service tickets and SLA. Achieved special recognition award for the same.

Diploma in Applied Electronics and Communication – IHRDE - Model Polytechnic

Bachelor in Business Applications – Vinayaka Mission University