Waleed Ramadan

Aspiring Product Manager with a strong foundation in user research, market analysis, and product development. Possesses a passion for building user-centric products that solve real-world problems and drive business growth

Senior Product Manager at Lobah | لعبة (2024-05 – Present)

• Spearheading the development of product vision and strategic direction.
• Designing a structured and actionable product roadmap.
• Preparing in-depth product requirements and documentation.
• Defining and refining product strategy for market success.
• Conducting competitive analysis and market research to drive innovation.
• Enhancing user experience through design audits, wireframes, and interactive prototypes.
• Creating mind maps and customer journey maps to optimize user engagement.

Product Manager at MAU Games (2023-03 – Present)

• Developing Product Vision and strategy;
• Crafting a clear Product Roadmap.
• Creating detailed Product Requirements documents.
• Developing a product strategy.
• Competitor analysis and Market research.
• User experience with design audits, prototypes, and wireframes.
• Mindmap / Customer Journey Map creation

Quality Control Engineer at MAU Games (2022-11 – 2023-02)

• Reviewed requirements and designs of the system to be implemented.
• Designed and reviewed test cases and test scripts.
• Logged issues, tracked them, and followed up until closure.
• Evaluated the delivered development work and suggested solutions.

Software Quality Control at Emcan Solutions (2022-05 – 2022-10)

• Review Requirements and design of the system.
• Design and review test cases and test scripts.
• Log issues and track them, follow up with a team
• Ability to understand new testing techniques, technologies, & tools
• Estimate required testing time and participate in determining delivery dates

Software Quality Control at uTest & Freelancer (2019-05 – 2023-01)

Offering freelance software testing services with a focus on thoroughness and accuracy.

Shift Team Leader at Vodafone (2018-05 – 2022-09)

Acting as assistant store manager Handling my store operational tasks with store leaders in addition to my current position Delivering strategic insights and guidance to enhance retail operations and elevate customer experience

Senior Store Advisor at Vodafone (2017-04 – 2018-04)

Providing senior-level advisory services in retail operations and customer experience. Providing tailored solutions and recommendations to optimize retail performance and enhance customer satisfaction.

Retail Advisor at Vodafone (2012-09 – 2017-04)

Offering expert advice and guidance in retail operations and customer service.

Logistics Supervisor at EL Khalidya For Import & Export (2009-02 – 2012-09)

• Handling import freight worldwide to different Egyptian ports.
• Implementing a confident database of agents by searching & collecting as many reliable agents
• Scheduling and reporting the routing orders received from the clients.
• General monitoring of the shipping flow of both air & ocean imported shipments.
• Reporting directly to the general manager on a daily basis

Bachelor of Commerce – Alexandria University (2004 – 2008)

Nano Degree in Back End Testing Advanced Track – Udacity (2022 – 2022)

Nano Degree in Front End Testing Professional Track – Udacity (2021 – 2021)