Senior Diagnostic Technician & Workshop Supervisor at Digital Engineering Company (2025-01 – Present)
- Perform advanced diagnostics on European premium and luxury vehicles.
- Diagnose complex mechanical, electrical, electronic, and software-related faults.
- Perform ECU adaptation, calibration, injector coding, variant coding, and basic programming.
- Support workshop operations and supervise technicians when required.
- Assist technicians in resolving complex technical cases.
- Ensure repair quality before vehicle delivery.
- Provide technical consultation and repair recommendations.
Workshop Supervisor at Al Odhaib balance & Automotive Service (2023-01 – 2025-01)
- Managed daily operations for a high-volume workshop serving approximately 70 customer vehicles per day.
- Led and coordinated 28 technicians across multiple service departments, assigning work based on technician specialization and workshop priorities.
- Increased monthly labor revenue from SAR 208K to SAR 330K within approximately 5 months by improving workflow efficiency and workshop productivity.
- Performed advanced diagnostics for complex mechanical, electrical, and electronic faults while supporting technicians with difficult technical cases.
- Prepared repair estimates, negotiated repair recommendations with customers, and coordinated with the parts department to ensure efficient repair execution.
- Improved customer satisfaction by resolving complaints, reducing repair comebacks through final quality inspections, and mentoring technicians in diagnostics, mechanical repairs, electrical systems, and vehicle programming.
Senior Diagnostic Technician & Team Leader at Kings Auto (2020-01 – 2023-01)
- Led a team of 7 technicians specializing in European vehicle diagnostics, mechanical repairs, and programming.
- Performed advanced diagnostics on complex mechanical, electrical, and electronic faults using Launch and Autel diagnostic platforms.
- Executed ECU programming, injector coding, variant coding, adaptations, calibrations, and software configuration procedures.
- Specialized in premium European brands including BMW, Mercedes-Benz, Audi, Porsche, Bentley, Rolls-Royce, and Land Rover.
- Supported technicians with difficult technical cases while maintaining repair quality and workshop productivity.
Automotive Technician & Team Leader at Prestige Motor (2018-01 – 2020-01)
- Supervised a team of 3 technicians, coordinating daily repair activities and workload distribution.
- Diagnosed and repaired mechanical, electrical, and electronic vehicle systems.
- Performed preventive maintenance, engine repairs, suspension, braking systems, and drivetrain repairs.
- Built strong technical experience across European, Asian, and American vehicle brands while maintaining high repair quality.
Automotive Technician at Fadakoman Auto Service (2016-01 – 2018-01)
- Performed mechanical repairs, preventive maintenance, and fault diagnosis on passenger vehicles.
- Built a solid technical foundation in engine, transmission, suspension, braking, and steering systems.
- Developed practical diagnostic skills and repair techniques that established the foundation for future leadership roles.
