Wessam Ezzat

Results-oriented Sales Manager and Agricultural Engineer specializing in Medicinal & Aromatic Plants Technology, with over 9 years of professional experience in medical cosmetics retail, pharmacy operations, customer engagement, and sales development. Uniquely combines scientific expertise in plant-based technologies with highlevel sales strategies, business analysis, and team management to drive business growth and enhance customer loyalty.

Sales Manager & Beauty Advisor at ALEX PURE COSMETICS (2018-03 – Present)

• Managed daily retail sales operations and customer service activities, consistently surpassing monthly sales targets by 15–20%.
• Delivered personalized beauty consultations and science-based product recommendations, achieving a 90%+ customer retention rate.
• Built long-term brand loyalty through strategic CRM practices, driving repeat retail engagement by 25%.
• Trained and mentored a team of retail staff on product knowledge, sales techniques, and customer engagement.
• Monitored inventory levels, optimized logistics management, and maintained visual merchandising standards to minimize stock shrinkage.

Pharmacy Assistant at AL SHEHAWY PHARMACY (2018-02 – 2018-03)

• Assisted in pharmacy retail operations and provided expert OTC skincare consultations to patients.
• Handled customer queries and maintained accurate pharmacy inventory tracking.

Food Production Engineer at GREEN FOOD COMPANY (2017-12 – 2018-02)

• Supervised production lines and ensured strict quality control and safety compliance for food products.

Assistant Pharmacist at EMAN GHARYB PHARMACY (2017-06 – 2017-12)

• Assisted in managing medication dispensing, customer queries, customer service, and pharmacy inventory.

Sales Representative at MAYBELLINE (2016-12 – 2017-03)

• Promoted cosmetic products, conducted live product demonstrations, and achieved 110% of individual sales quotas.

Bachelor of Agricultural Sciences in Medicinal & Aromatic Plants Technology – Faculty of Agriculture, Alexandria University