Yazen Othman

IT Support and Systems Engineer with hands-on experience in technical support, systems configuration, infrastructure setup, and large-scale device deployment during Hajj operations. Skilled in troubleshooting hardware/software issues, configuring operating systems, supporting networks and servers, and maintaining stable IT environments under high-pressure conditions.

IT Support & Systems Engineer at Irshad for Hajj Services (Ministry of Hajj and Umrah) (2026-02 – 2026-06)

• Provided technical support for staff and operational teams during Hajj season.
• Configured and maintained operating systems, devices, and IT infrastructure.
• Prepared and deployed over 1,500 tablets and 200 computers for operational use.
• Assisted in server configuration, network troubleshooting, and connectivity support.
• Built and prepared complete technical environments for Hajj reception stations.
• Resolved hardware, software, and connectivity issues under high-pressure environments.

Operating System Engineer Trainee at King Faisal Hospital (2025-06 – 2025-08)

• Worked on internal systems
• Assisted in application support

IT/Software Trainee at King Faisal Hospital (2024-07 – 2024-08)

• Provided technical support
• Troubleshot hardware and software issues

Bachelor of Science in Computer Science (CS) – Islamic University in Madinah (2021-08 – 2026-01)