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Anna-Karin Johansson

Anna-Karin Johansson

UX & Service Designer, AI and sustainability

Talang
Stockholm, Stockholms stad900 SEK/timmeMedlem sedan 25 november 2025
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service designerbusiness developerhuman centered aiux designer

Om

I am a Service and UX designer with a passion for sustainable digital solutions and human-centred AI. I am also a Certified Business Developer. I have a deep interest in how organisations and new ways of working can be designed to improve both internal processes as well as the customer experience.

I have held a variety of positions in public authorities such as Sida and the Swedish Government Offices. Anna-Karin has also been assigned to large international companies such as Husqvarna, Electrolux, Telenor, and non-profit environmental organisations in Sweden and Africa.

Erfarenhet

Competencies

  • Lead design processes
  • Research and analysis
  • Qualitative interviews
  • Facilitate workshops, onsite and online
  • UX Lead
  • Human centered AI solutions
  • Concept development and design sprints
  • Interface design in Figma including design systems
  • Create wireframes and prototypes
  • Plan, conduct and evaluate usability tests

Utbildning

Higher education 

Mobile Creative Programme, Higher Vocational Education, Hyper Island, Stockholm

Education in digital design with focus on UX work and development of mobile applications 2015 – 2017

Master of Science (MSc) in Earth Science, Umeå and Lund University

Specialization: GIS Analysis, Media and Communication science 1992 – 1997

Courses

Certified Business Developer, Dataföreningen Kompetens & IRM, Stockholm

6-month course on how to drive successful development initiatives & change

Human Centered AI, inUse Academy, Stockholm

How designers develop human-centric AI solutions

Design research, Erika Hall, Mule Design Studio, San Francisco

Research methodology for designers

Impact mapping in practice, inUse Academy, Stockholm In various working groups, we carried out impact mapping based on concrete cases.

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