Neha Nikale

Business Analyst and Digital Consultant with a Bachelor's and MBA in Information Technology. 10+ years of experience delivering mobile (iOS/Android) SwiftUI, MVVM and web applications across healthcare, finance, manufacturing, and e-commerce industries. Skilled in requirements gathering, stakeholder collaboration, business process improvement, and user-centric solution design. Experienced in Agile, SAFe, and Waterfall methodologies with a focus on driving business value.

Adept at seeing the big picture, solving problems under pressure, and maintaining a strong customer focus. Excellent communicator, fluent in English and Swedish, with hands-on experience in Computerized Software Validation (CSV) and application testing. Work permit (PR) valid until 2029 in Sweden.

Business Analyst - Pustakmarket - Remote / India

(2024-02 - 2025-09)

Led the business analysis for the "Pustakmarket" mobile application, an online marketplace facilitating the buying, selling, and digital consumption of books.

• Defined functional requirements for core features including User Profile Management, Smart Search, Secure Payment Gateway integration, and the "Sell Books" vendor listing module.
• Translated high-level business needs into detailed user stories and acceptance criteria, ensuring alignment with Agile development cycles for Google Play Store releases.
• Conducted User Acceptance Testing (UAT) to validate the buy-and-sell workflows, ensuring a seamless experience for both buyers and sellers on the platform.

Business Analyst - Epico AB (Consultant for Essity) - Gothenburg, Sweden

(2021-07 - 2023-12)

• Documentation & Configuration Management: Led highly structured documentation and configuration management within strictly regulated (GxP) environments, ensuring traceability across complex system landscapes.
• Partnered with Product Owners, UX Designers, and Domain Architects to deliver mobile (IOS/Android) and web application solutions aligned with business strategies.
• Gathered, analyzed, and documented business and customer needs; broke down requirements into user stories and acceptance criteria for Agile development teams.
• Conducted user studies, competitor trend analysis, and contributed to solution strategy and product roadmaps.
• Supported database management through SQL queries and used Power BI for data visualization and reporting.
• Conceptual Thinking: Applied high-level conceptual thinking to map out and validate legacy system structures, ensuring all integrations met strict compliance standards.
• Led workshops to bridge technical and business teams, ensuring customer voices were represented internally.

Business Analyst - Dogra Technologies Pvt Ltd - India

(2015-02 - 2019-03)

• Requirements Gathering & Backlog Management: Acted as the core bridge between SMEs and technical teams, translating business needs into the integration engineers' backlog and managing scope independently.
• Systems Architecture & Integration: Analyzed, documented, and owned the integration and application map for the FASTAGE retail/digital banking area, focusing on complex payment gateways and API data flows.
• Enterprise Architecture: Facilitated stakeholder collaboration to clarify details across different technical domains, working comfortably with enterprise-level system architectures (including exposure to J2EE environments).
• Delivered business analysis for Android, iOS, and Web application projects across different domains.
• Created detailed functional specifications, UML diagrams, process flow diagrams, and wireframes.
• Drafted user stories, epics, and acceptance criteria to guide development and testing efforts.
• Conducted manual testing, and user acceptance testing (UAT) after each build.

MBA - Information Technology - Pune University (2014-07)

Bachelor of Engineering (B.E.) - Information Technology - Pune University (2012-05)