Call Processing - 3+ job offers

W Hotels

Additional Information Job Number26025506 Job CategoryRooms & Guest Services Operations LocationW Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374 VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management Position Summary Answer, record, and process

POSITION SUMMARY Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and

POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, restaurant/attraction recommendations, dry cleaning) by making arrangements or identifying appropriate providers. Adhere to brand standards. Respond to special requests from guests wi