Aaron Teng

I am an Experienced Security Professional with over 8 years of Operations, Service Quality, Auditing and Manpower Management Experience. I am proficient in Security Systems, Procedures, Security Laws and Risk Assessments. I am Responsible, meticulous and hardworking in character.

Dec 2018 - Sept 2022

Reachfield Security and Safety Pte Ltd

Security Operations and Administration Manager/ Night Patrol Auditor

• Responsible for the Administration, Operations and Maintenance of the On-Site Access Pass Entry Systems (Ccure & Entry Pass). Especially for Authorised Personnel Entries into Sensitive Site Restricted Areas. 
• Responsible for the Creation, Operation and Troubleshooting of Employee, Contractors & Vendors Access Cards and Equipment
• Responsible for the Monitoring, Operations and Maintenance of the On-Site various CCTV Systems and Equipment. (SecurityCheck)
• Responsible for Visual CCTV Investigation and Evidence Gathering
• Responsible for the On-Site Operations and Maintenance of the Visitor Management System (VMS) Protocol and Equipment
• Responsible for the Car-park Operations & Equipment and the Authorised Vehicle Management, Programming & Administration of the Site
• Responsible for the On-Site Development, Implementation and Maintenance of Covid19 Temperature-Taking, Safe Entry and Isolation Protocols and Equipment. 
• Responsible for the Manpower Deployment and Management of Security Officers attached to Site 
• Responsible for Site Client Quality Service and Satisfaction
• Responsible for Training, Discipline and Termination of Staff 
• Conducting Weekly Night Security Audits and Site Inspections

Reachfield Security and Safety Pte Ltd

Security Internal Auditor/ Trainer/ Risk Assessor and Recruiter

• Conducting Site Security Audits
• Conduct Training for Site Security Personnel
• Prepare Site Risk and Safety Assessment Reports
• Security Recruiter at Job Fairs 

Reachfield Security and Safety Pte Ltd

Service Quality and Compliance Security Manager/ Senior Operations Executive

• Responsible for compliance matters / training activities for 900+ employees.
• Systematic planning & scheduling of training activities throughout the year.
• Update SOP/ OJT (On the Job Training) materials for every site
• Ensure OJT is carried out and maintain proper records of OJT training & continuous training for staff.
• Total Training Plan - conduct Learning Needs Analysis & map out training plan for the organization. Work closely with Operations Manager to plan for staff training.
• Work with training vendors to schedule for PWM ( Progressive Wage Model) WSQ training for staff for both security related courses and customer services courses.
• Keep proper records of training attendance, training materials and update employees' training records.
• Prepare annual ISO 9001:2008, BCM (Business Continuity), PLRD audits.
• Assist HR team for HR related duties. 

• Responsible for the 24 hour Manpower Deployment and Management of 80 over Staff
• Responsible for Site Client Quality Service, Consultation and Satisfaction 
• Responsible for Liaison with the General Public
• Responsible for Hiring, Training, Discipline and Termination of Staff
• Responsible to the Supply and Maintenance of Site Equipment and Inventory

1995-1998

Singapore Hotel Association Training and Education Centre (SHATEC)

• Diploma in Hotel Management

2014-2018

Security Industry Institute (Temasek Polytechnic)

- WSQ Advance Certificate in Security Supervision 

- WSQ Diploma in Security Operations