Abduljalil Ali

A PhD-degree holder professional Pharmacist from a Russia/Belarus-based healthcare industry. Possess expert knowledge of medical drugs and dose administration. Work-oriented. Results-oriented with high sense of urgency and adherence to timelines. Mature and serious attitude towards career. A quick learner. Highly adaptive to changes. A critical thinker. Problem solver. A people-oriented person capable of engendering trust and respect of peers and superiors in the professional domain.

Motivated Sales

Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Sales Assistant - Sultan Tandoor - Singapore

(2023-12)

• Assisted customers with product selection, enhancing overall shopping experience.
• Resolved customer inquiries and complaints effectively, improving satisfaction rates.
• Processed transactions accurately while maintaining a high level of customer service.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
• Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Assisted customers with product selection and inquiries to enhance overall shopping experience.
• Managed inventory levels, ensuring stock availability and timely replenishment of popular items.
• Handled cash register operations, processing transactions accurately and efficiently.
• Trained new staff on customer service best practices and operational procedures to ensure consistency.
• Assisted customers with prompt and polite support in-person and via telephone.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
• Assisted in managing inventory levels, ensuring prompt restocking of supplies and minimizing waste.

Head of Pharmacy - Novamedika - Belarus

(2018-02 - 2023-09)

• Developed and implemented pharmacy protocols to enhance operational efficiency and patient safety.
• Led training programs for staff on medication management and regulatory compliance.
• Oversaw inventory management, ensuring optimal stock levels and minimizing waste.
• Analyzed workflow processes to identify areas for improvement, resulting in streamlined operations.
• Monitored performance metrics and conducted regular audits to ensure adherence to best practices.
• Managed budgetary allocations for pharmacy resources while maintaining high-quality service delivery.
• Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
• Fostered a collaborative team environment, mentoring pharmacists and support staff in professional development initiatives.
• Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
• Directed daily pharmacy operations to ensure compliance with regulations and quality standards.
• Trained and mentored pharmacy staff on best practices for patient care and medication management.
• Implemented inventory management systems to optimize stock levels and reduce waste.
• Analyzed workflow processes to identify areas for efficiency improvements and cost reduction.
• Oversaw the integration of new pharmacy technologies to streamline operations and improve service delivery.
• Developed training programs for staff addressing regulatory changes and pharmaceutical advancements.
• Led strategic initiatives to expand service offerings, enhancing patient engagement and satisfaction.
• Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
• Enhanced team communication by establishing regular meetings focusing on performance metrics, best practices, and continuous improvement strategies.
• Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
• Enhanced patient safety with thorough drug utilization reviews and monitoring potential drug interactions.
• Expanded business opportunities by cultivating partnerships with local medical facilities and organizations.
• Reduced medication waste and disposal costs by implementing effective stock rotation system.
• Improved team morale and reduced turnover through development and implementation of comprehensive staff training program.
• Led pharmacy operations, ensuring compliance with regulations and quality standards.
• Managed inventory control processes, optimizing stock levels and minimizing waste.
• Trained and mentored pharmacy staff, enhancing team performance and service delivery.
• Implemented workflow improvements, increasing efficiency in prescription processing.
• Collaborated with healthcare providers to ensure optimal medication management for patients.
• Analyzed pharmacy performance metrics, identifying areas for operational enhancements.

Pharmacist - Novamedika - Belarus

(2016-02 - 2018-02)

• Dispensing medicines according to the doctor's guidelines, receiving visitors to the pharmacy and disbursing crisis supplies and giving the required instructions and others.
• Reviewed and verified prescription orders for accuracy and appropriateness, minimizing potential medication errors.
• Collaborated with healthcare teams to develop comprehensive patient care plans, enhancing interdisciplinary communication.
• Educated patients on medication usage, side effects, and adherence strategies to improve health literacy.
• Conducted quality assurance audits to maintain compliance with regulatory standards and enhance service reliability.
• Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
• Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
• Dispensed medications accurately while ensuring compliance with regulatory standards.
• Provided drug information and education to patients, enhancing understanding of prescribed therapies.

Pharmacist - Aptekar - Belarus

(2015-10 - 2016-01)

• Reviewed and verified prescription orders for accuracy and appropriateness, minimizing potential medication errors.
• Streamlined prescription filing process, maximizing accuracy and minimizing wait times for patients.
• Enhanced patient understanding of medication usage and potential side effects with clear, empathetic communication.
• Achieved significant cost savings by negotiating better prices with drug suppliers without compromising on medication quality.
• Managed medication therapy management, ensuring optimal patient outcomes through personalized consultations.
• Supervised pharmacy technicians in daily operations, fostering a collaborative environment for efficient workflow.
• Conducted quality assurance audits to maintain compliance with regulatory standards and enhance service reliability.
• Dispensed medications accurately while ensuring compliance with regulatory standards.
• Provided drug information and education to patients, enhancing understanding of prescribed therapies.
• Mentored pharmacy technicians in best practices for medication dispensing and customer service.
• Implemented quality assurance protocols, ensuring adherence to safety regulations and enhancing operational efficiency.
• Counseled patients regarding proper intake of medications.
• Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
• Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
• Hand counted controlled medications, measured liquids and reconstituted antibiotics.
• Collaborated with healthcare professionals to optimize patient treatment plans and enhance outcomes.
• Streamlined inventory management processes, reducing waste and improving stock availability.
• Dispensed medications following strict protocols to ensure patient safety and compliance with regulations.
• Conducted comprehensive medication reviews to identify potential drug interactions and optimize therapy outcomes.
• Developed strong relationships with healthcare providers to optimize patient care and medication adherence.

Doctor of Philosophy (PhD) - Pharmaceutical Sciences - SibSMU (2026-04)

Master of Pharmaceutical Science - Pharmaceutical Chemistry and Pharmacognosy - Vitebsk State Medical University (2015-01)

Bachelor in Pharmacy - Pharmaceutical Medicine - Vitebsk State Medical University (2014-01)