Abel Ariela

Results-driven professional transitioning into logistics and supply chain, backed by hands-on warehouse experience, certified forklift operator license and dual supply chain certifications. Proven ability to coordinate cross-border freight, manage inventory and maintain accurate documentation in fast-moving environments. Bring in a strong foundation in team coordination, administrative support and operational reliability.

Guest Service Officer at Sofitel Singapore City Centre (2022-09 – 2026-04)

Processed guest check-ins/outs and maintained accurate reservation records at a 223-room luxury property, supporting smooth daily front desk operations and generating significant upsell revenue.

• Processed guest check-ins/outs and maintained accurate reservation records at a 223-room luxury property, supporting smooth daily front desk operations.
• Handled daily billing, cashiering and administrative tasks including room assignment, email correspondence and documentation.
• Coordinated with all internal departments to ensure seamless operations and guest satisfaction.
• Generated over $107,000 in cumulative upsell revenue (2023–2026), achieving $40,000+ in both 2024 and 2025 across room upgrades, breakfast and ancillary packages.
• Enrolled over 450 ALL Accor members (2023–2026), consistently ranking among the top enrollers at the property and contributing to the Accor loyalty programme growth.
• Achieved ALL Membership Champion status through self-directed mastery of the Accor ALL loyalty programme.
• Recognised as LQA Star Employee (2024) and Best Talent of the Quarter (2024).

Logistics & Warehouse Assistant at STM Plastics (2021-01 – 2022-03)

Supported end-to-end warehouse operations from receiving, picking, packing to dispatch of goods, with expertise in inventory management and cross-border freight coordination.

• Supported end-to-end warehouse operations from receiving, picking, packing to dispatch of goods.
• Maintained accurate inventory handling and stock arrangement to ensure timely order fulfilment.
• Coordinated with transport team on cross-border shipments between Myanmar and India.
• Assisted in delivery operations ensuring proper handling and minimal product damage.

Digital Marketing Ambassador at Aero Color/ Vexel Myanmar (2018-11 – 2020-08)

Designed and created content on social media channels, engaged with customers, and expanded client base through digital platforms and face-to-face engagement.

• Designed and created contents on company social media channels.
• Responded to customer inquiries and comments on social media promptly and professionally.
• Consistently engaged with regular customers to facilitate ongoing orders.
• Expanded client base via digital platforms and face-to-face engagement.
• Prepared quotations and invoices for customer orders.
• Provided operational support by managing on-demand printing tasks.

Sales & Marketing Ambassador at Thitsa Engineering Aircon Sales & Services (2018-01 – 2018-10)

Managed marketing and sales support across retail and project channels, conducted site visits, and represented the company at product launches.

• Managed marketing and sales support across retail and project channels.
• Conduct site visits to deliver company services and quotations to commercial clients.
• Proactively engaged existing customers via outbound calls to upsell aircon maintenance services.
• Coordinated with vendors to produce company flyers and boards to boost brand awareness and service visibility.
• Represented the company at product launches for major aircon brands to maintain technical expertise and support sales efforts.

Bachelor of Arts in English – Dagon University Distance Education (2019-11)

Diploma in Marketing – Myanmar Management Institute (2018-01 – 2018-01)

High School Diploma – No.1 Basic Education High School, Kalay Township (2014-03 – 2014-03)