Adam Abdullah

Job Scope

• Content Analyst under Facebook
• Ensure no violating content on social media projects
• Liase with clients etc. Facebook, Google, Instagram
• Always on standby to respond to clients emails
• Weekly meetings with clients regarding productivity & new upcoming projects
• Ensure KPI is maintained

Mycujoo

• handle live chats
• handle email feedbacks
• ensure streams are working
• liaise with clients overseas
• assist customers with stream troubleshooting
• data entry : microsoft excel, word & powerpoint

Singtel

• handle incoming calls
• handle customer callbacks
• answer email feedbacks
• data entry
• printing and photocopy documents
• escalate to relevant department if problem persists
• liase with other departments hdb, town council etc
• ensure SL & KPI is maintained

Higher Nitec in Shipping Operations