Adam Abdullah
Process Associate
Talent
Bedok New TownMember since March 27, 2023
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About
Job Scope
- Content Analyst under Facebook
- Ensure no violating content on social media projects
- Liase with clients etc. Facebook, Google, Instagram
- Always on standby to respond to clients emails
- Weekly meetings with clients regarding productivity & new upcoming projects
- Ensure KPI is maintained
Experience
Mycujoo
- handle live chats
- handle email feedbacks
- ensure streams are working
- liaise with clients overseas
- assist customers with stream troubleshooting
- data entry : microsoft excel, word & powerpoint
Singtel
- handle incoming calls
- handle customer callbacks
- answer email feedbacks
- data entry
- printing and photocopy documents
- escalate to relevant department if problem persists
- liase with other departments hdb, town council etc
- ensure SL & KPI is maintained
Education
Higher Nitec in Shipping Operations
