Aida Nabilah

Dedicated and customer-focused professional with over 4 years of experience in retail sales and cashier operations. Skilled in handling customer transactions, assisting customers with product inquiries, and maintaining smooth store operations. A responsible and reliable individual committed to delivering excellent customer service and supporting business goals.

CASHIER at Theng Sheng Brother Pte Ltd (2022 – 2026)

• Process customer orders and handle payments accurately using the point-of-sale (POS) system.
• Provide correct change and ensure all transactions are recorded properly.
• Deliver friendly and efficient customer service while assisting customers with inquiries.
• Perform daily cash closing and reconcile cash register balances at the end of each shift.

STORE SALES ASSOCIATE at MYCU Retail Sdn Bhd (2022 – 2022)

• Assisted customers with product inquiries and provided attentive customer service to enhance shopping experience.
• Operated cash registers and handled financial transactions accurately, including balancing cash drawers.
• Achieved sales targets by recommending suitable products and promoting ongoing promotions.
• Maintained store cleanliness, organized merchandise displays, and ensured products were properly stocked.

ANALYSIS at STEP Consultant (2020 – 2020)

• Assisted in traffic impact assessment projects by collecting and analyzing relevant traffic data.
• Conducted traffic safety risk assessments to identify potential hazards and recommend improvements.
• Compiled and evaluated intersection assessment inputs including traffic volume, intersection layout, and signal phasing data.
• Supported the analysis of proposed traffic infrastructure improvements to mitigate development impacts.

SALES PROMOTER & CASHIER at Sleeq Stylista & Binqareem (2017 – 2019)

• Assisted customers by identifying their needs and recommending suitable products to support sales.
• Promoted products through distribution of samples, brochures, and promotional materials to attract potential customers.
• Operated cash registers, processed transactions, and handled cash or card payments accurately.
• Set up promotional displays, managed product stock, and ensured merchandise was properly arranged.

Diploma in Civil Engineering – Politeknik Sultan Salahuddin Abdul Aziz Shah (2017 – 2020)

Malaysian Certificate of Education (SPM) – SMK Bandar Baru UDA, Johor (2015 – 2016)

Form Three Assessment (PT3) – SMK Bandar Baru UDA, Johor (2012 – 2014)