Aj Nelly

A seasoned Global Mobility professional with over 20 years at a leading relocation management company, operating at the intersection of service delivery, escalation leadership and client program governance. At Cartus since 2006, Asraf currently manages a portfolio of 80 assignees across 10 multinational accounts — 50% at C-suite level — while concurrently coaching consultants, monitoring team KPIs and serving as the escalation point above the consultant line. He pairs deep operational expertise with data-driven process improvement, and now seeks to bring this foundation to a Global Mobility Manager role, supporting programme evolution, consultant escalation and global client engagements.

Premier Executive Consultant at Cartus Corporation Pte Ltd (2017-12 – Present)

Senior International Assignment Consultant at Cartus Corporation Pte Ltd (2014-11 – Present)

International Assignment Consultant at Cartus Corporation Pte Ltd (2006-01 – 2014-11)

Relocation Accounting Analyst at Cartus Corporation Pte Ltd (2004-07 – 2005-12)

Multiple Roles (20 years total) at Cartus Corporation Pte Ltd (2004-07 – Present)

Serve as escalation point above the consultant line for complex service issues; diagnose systemic root causes and present structured recommendations to Manager and Director level — the same escalation-chain function performed by RMC mobility managers. Coach, mentor and lead a team of consultants across goal setting, performance appraisals, leave coverage planning and day-to-day operations; monitor team KPIs and caseload productivity, implementing resource reallocation to hold service standards through volume fluctuations. Conducted data-driven operational analysis of team expense management performance — correlating report aging with non-reimbursement outcomes and isolating dominant root causes — producing dashboards and actionable recommendations for process improvement.

Execute client account strategies in close partnership with Client Services Manager and Director; translate client objectives into operational delivery, surface improvements proactively and support executive-level client presentations. Manage end-to-end assignment lifecycle for over 300 assignees to date across more than 20 multinational client accounts — spanning initiation, on-assignment advisory, repatriation and policy compliance. Primary relationship owner and trusted advisor to C-suite assignees (CEOs, CFOs, CMOs, CTOs, Presidents, SVPs and VPs), who represent 50% of the current managed portfolio.

Maintain comprehensive immigration and compliance knowledge across APAC (Singapore, Malaysia, China, Japan, Thailand), with a proactive renewal framework ensuring zero permit lapses for managed assignees. Advise clients on cost projection modelling and cross-departmental reporting; ensure accuracy and timeliness of all client-facing data.

Senior Procurement Assistant at ExxonMobil Asia Pacific Pte Ltd (2000-03 – 2003-12)

Managed intercompany billing, global affiliate reporting and vendor payments for ExxonMobil's Singapore operations. Audited corporate credit card transactions and resolved invoice and contractual disputes with internal and external stakeholders.

Finance Officer at Perdaus (Malay Non-Profit Organisation) (1998-01 – 2000-02)

Managed full sets of accounts, payroll, CPF contributions and conducted internal audits across three centres.

Diploma in Business Administration – Singapore Polytechnic (1995 – 2000)

Diploma in Infocomm Technology – Lithan Academy (2025-08 – 2026-01)